Data Strategy Tech Lead — Cloud & DevOps Impact

Xapply; Somerville (NJ); On-site; USD 120,000 - 150,000; Full time

Job summary

NYC Office of Technology and Innovation (OTI) seeks a seasoned Computer Systems Manager in Brooklyn to lead system administrators, ensure 24/7 infrastructure reliability, and drive security and performance improvements. You will guide cloud and on‑premise environments, implement IaC, CI/CD, and platform observability, while partnering with developers to boost productivity.

The role emphasizes incident response leadership, capacity planning, and adherence to standards across City data platforms,

Qualifications

• Master's degree in computer science and 3+ years of IT experience in applications development, systems development, data communications and networking, database administration, or data processing.
• Bachelor's degree with 4+ years of IT experience as described above.
• High school diploma or equivalent with 6+ years of IT experience and at least 18 months in administrative, managerial, executive or supervisory roles.

Responsibilities

• Lead, mentor, and provide technical direction to system administrators and technical staff.
• Oversee day-to-day operation, reliability, security, and performance of infrastructure and platform services.
• Design, implement, and support cloud and on-premises infrastructure solutions.
• Drive DevOps practices including Infrastructure as Code, CI/CD, automation, observability, and security.
• Partner with application teams to improve deployment, platform reliability, and developer productivity.
• Serve as the primary technical escalation point for complex infra and app issues.
• Establish monitoring, disaster recovery, resiliency, capacity planning, and performance optimization standards.
• Lead incident response, root cause analysis, and continuous service improvement.
• Act on behalf of the Senior Director for technical and operational matters as required.

Skills

Administrative leadership

Executive supervision

IT operations

Education

Master's degree in computer science

Bachelor's degree in any field with IT experience

High school diploma with IT experience

4+ years of progressive IT experience

Job description

NYC Office of Technology and Innovation (OTI) seeks a seasoned Computer Systems Manager in Brooklyn to lead system administrators, ensure 24/7 infrastructure reliability, and drive security and performance improvements. You will guide cloud and on‑premise environments, implement IaC, CI/CD, and platform observability, while partnering with developers to boost productivity.

The role emphasizes incident response leadership, capacity planning, and adherence to standards across City data platforms,