Data Specialist

DLRdmv; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive pay and benefits

Redefining the industry

People-first culture

Impact on national footprint

Job summary

DLRdmv is seeking a Vendor Management Data Specialist to monitor performance across the national vendor network, analyze trends, and report KPIs to drive partnerships and customer outcomes. You will collaborate with stakeholders to identify improvements, ensure data accuracy, and support SLA adherence while maintaining a proactive, deadline-driven mindset in a fast-paced environment.

Join a people-first culture that values initiative, creativity, and growth as you shape vendor relationships and

Qualifications

• Data analytics, vendor management support, or operations support experience (SaaS or automotive industry a plus).
• Detail-oriented with consistent accuracy, organization, and verification of the data.
• Strong analytical skills with proficiency in all Microsoft products, especially Excel, Salesforce, and data visualization tools.
• Professional written and verbal communication skills with an emphasis on clarity and tone.
• A proactive mindset with a drive for improving processes and fostering relationships.

Responsibilities

• Monitor vendor performance across all states and track monthly metrics.
• Capture, track, and analyze monthly data metrics for the entire vendor network.
• Identify trends and escalate performance concerns; work with management on improvement plans.
• Recommend data-driven insights to enhance vendor operations and customer outcomes.
• Share vendor feedback with internal stakeholders to drive continuous improvement.

Skills

Data analytics

Vendor management support

Operations support

Tools

Excel

Salesforce

Data visualization tools

Job description

About the role

As a Vendor Management Data Specialist, you’ll play a key role in supporting strong partnerships across our national vendor network. You’ll do this by ensuring our vendor network performs at the highest level. You’ll monitor and report key performance metrics, analyze trends, and help maintain strong relationships. This role supports both operational excellence and customer satisfaction.

This role is perfect for someone who thrives in a task-oriented role with deadline-driven deliverables.

What you’ll do

• Stay ahead of the curve: Proactively monitor vendor performance across all states.
• • Capture, track, and analyze monthly data metrics for the entire vendor network.
  • Brainstorm the most efficient and accurate methods of capturing performance metrics
• Spot the trends: Identify and escape performance concerns – closely observe vendors who are struggling to meet SLAs and collaborate with management to implement improvement plans.
• Collaborate: Contribute to process improvements by recommending data-driven insights to enhance vendor operations and customer outcomes.
• Share vendor feedback and any actionable insights with internal stakeholders to drive continuous improvement.

Qualifications

• Data Analytics, vendor management support, or operations support (SaaS or automotive industry experience a plus)
• Detail-oriented: consistent accuracy, organization, and verification of the data.
• Strong analytical skills with proficiency in all Microsoft products, especially Excel, Salesforce, and data visualization tools.
• Professional written and verbal communication skills with an emphasis on clarity and tone.
• A proactive mindset with a drive for improving processes and fostering relationships.

Why You’ll Love Working Here

• You’ll be part of a company that’s redefining the industry.
• Your work will have a direct impact – you’ll see the results of your insights in real time.
• A people-first culture that values initiative, creativity, and growth.
• The chance to shape vendor relationships that directly influence our national footprint.
• Supportive, high-energy team environment.
• Competitive pay and benefits.
• Work with a passionate team redefining the future of automotive title and registration services.