Data Services Manager — ERP & Contracts

Vizient, Inc; Irving (TX); On-site; USD 89,000 - 156,000; Full time

Job summary

Vizient, Inc. in Irving, Texas, seeks a senior data services leader to guide a team delivering item master and contract data services, improving data quality and price accuracy within client ERP systems.

You will oversee day-to-day operations, develop team capabilities, and drive service excellence and client satisfaction. Collaborating with Data Management, Product Management, and Analytics Innovation, you'll optimize workflows, scale processes, and support growth through strategic planning and

Qualifications

• Relevant degree preferred.
• 5+ years of relevant experience required.
• 2+ years of leading and managing teams required.
• Healthcare supply chain operations and data management knowledge preferred.
• Experience with ERP systems including Infor Lawson and/or CloudSuite.
• Strong analytical and problem-solving skills to drive decisions and improvements.
• Strong client relationship management and cross-functional collaboration skills.
• Excellent written and verbal communication skills.
• Willingness to travel.

Responsibilities

• Lead, coach, and develop a high-performing team, providing clear direction, ongoing feedback, and career development.
• Translate strategic priorities into actionable plans, workflows, and team goals that support organizational objectives.
• Oversee item master and contract data services to ensure accuracy, timeliness, and adherence to established quality and service standards.
• Apply ERP and data domain expertise to optimize workflows and improve item master and contract data processes.
• Monitor team performance using key performance indicators, quality benchmarks, and service expectations to identify trends and drive continuous improvement.
• Identify, resolve, and escalate risks and issues affecting data quality, contract price accuracy, service delivery, or client satisfaction.
• Build and maintain strong client relationships, address service needs, and reinforce the value of services delivered.
• Collaborate with cross-functional teams, including Product Management and Analytics Innovation, to improve service delivery, address client needs, and support scalable solutions.
• Support business growth through proposal development, operational planning, client presentations, and implementation of service delivery improvements.
• Manage hiring, onboarding, and workforce planning in partnership with leadership while fostering accountability, collaboration, innovation, and continuous improvement.

Skills

Healthcare data management

ERP systems

Data-driven decision making

Client relationships

Cross-functional collaboration

Communication skills

Travel willingness

Education

Relevant degree

Tools

Infor Lawson

CloudSuite

Job description

Vizient, Inc. in Irving, Texas, seeks a senior data services leader to guide a team delivering item master and contract data services, improving data quality and price accuracy within client ERP systems.

You will oversee day-to-day operations, develop team capabilities, and drive service excellence and client satisfaction. Collaborating with Data Management, Product Management, and Analytics Innovation, you'll optimize workflows, scale processes, and support growth through strategic planning and