Data & Reservation Specialist

Mercy House; Santa Barbara (CA); On-site; USD 24,000 - 34,000; Part time

Job summary

Mercy House is seeking a part-time Data & Reservation Specialist to enter data into HMIS, generate reports, and maintain data quality for a designated program. You will collaborate with staff to record services, clients served, and outcomes.

Strong data processing and MS Office skills are essential in a fast-paced environment. The role requires attention to detail, ability to work with a diverse population, and effective communication, including Spanish language skills being a plus.

Qualifications

• Strong analytical skills and data experience.
• Proficiency with Microsoft Word, Excel, Outlook and internet browsers.
• Fluency or strong value in Spanish is beneficial for the role.

Responsibilities

• Enter data into HMIS and other platforms daily.
• Generate reports from HMIS and other systems.
• Maintain data quality and accuracy across records.

Skills

Analytical skills

Data experience

Computer skills

Typing

Data processing

Microsoft Word

Excel

Outlook

Internet browsers

Spanish language (valued)

Tools

Microsoft Word

Excel

Outlook

Internet browsers

Job description

Status: Part-Time, Non-Exempt | Payrate: $21.00 / Hour | Schedule: Monday 8:00am - 12:00pm; Tuesday - Friday 2:00pm - 6:00pmReports to: Program ManagerDepartment: Emergency ServicesRegion: Maricopa CountyJob Summary: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.Essential Duties and Responsibilities:Program Data Entry and ReportingReviews HMIS intake forms to ensure accuracy of data collectedEnters intake/enrollment data into HMIS dailyScans and uploads vital guests’ documents to HMIS dailyEnsures HMIS data quality managementThis role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data ManagerResponsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databasesFollows up with staff as needed to ensure needed documents and updated forms are kept to agency standardMeets data entry deadlinesResponsible for data reporting including Key Performance IndicatorsMiscellaneousAttend program specific staff meetings and staff meetingsAttend Maricopa CoC meetings as neededAttend HMIS and program data specific trainingPerform ad hoc projects as appointed by SupervisorEducation and ExperienceStrong analytical skills and data experienceStrong computer, typing, and data processing skillsProficiency in Microsoft Word, Excel, Outlook, and Internet-based browsersPossess a high level of understanding for individuals served with urgent multiple case management and health needsGeneralAbility to work effectively with a diverse populationPlan, organize and prioritize dutiesClearly communicate information and instructions verbally and in written formStrong verbal communication and interpersonal skillsAbility to multi-task in a fast-paced environmentAttention to detailFluency in Spanish is of significant valuePhysical RequirementsAbility to lift, bend, push, and pull up to 25 poundsProlonged periods sitting at a desk and working on a computer