Data & Reservation Specialist (6570)

Mercy House; Santa Barbara (CA); On-site; USD 24,000 - 34,000; Part time

Job summary

Mercy House in Santa Barbara, CA is seeking a part-time Data & Reservation Specialist to manage HMIS data entry for a designated program. You will collect data, generate HMIS and other reports, and collaborate with Mercy House staff to record services, clients served, and program outcomes.

This role reports to the Program Manager and supports data quality, deadlines, and reporting requirements within the Emergency Services department.

Qualifications

• Strong analytical skills and data experience.
• Strong computer, typing, and data processing skills.
• Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers.
• Fluency in Spanish is a valued asset.

Responsibilities

• Reviews HMIS intake forms to ensure accuracy of data collected.
• Enters intake/enrollment data into HMIS daily.
• Scans and uploads vital guests’ documents to HMIS daily.
• Ensures HMIS data quality management.
• Leads HMIS quality assurance discussions with the Data Manager.
• Enters Bed Nights, Case Notes and Services into HMIS and other databases.
• Follows up with staff to keep documents updated to agency standard.
• Meets data entry deadlines.
• Performs data reporting including Key Performance Indicators.
• Attends program meetings and training.
• Performs ad hoc projects as assigned by Supervisor.

Skills

Data analysis

Data entry

Microsoft Office

Spanish language helpful

Tools

HMIS

Job description

Job Details

Job Location: Santa Barbara, CA 93103Position Type: Part TimeSalary Range: $21.00 - $21.00 HourlyJob Shift: DayJob Category: Shelter ServicesStatus:Part-Time, Non-Exempt |Payrate:$21.00 / Hour |Schedule:Monday 8:00am - 12:00pm; Tuesday - Friday 2:00pm - 6:00pm

Reports to:Program Manager

Department:Emergency Services

Region:Maricopa County

Job Summary

TheData & Reservation Specialistis the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.

Essential Duties and Responsibilities

Program Data Entry and Reporting

• Reviews HMIS intake forms to ensure accuracy of data collected
• Enters intake/enrollment data into HMIS daily
• Scans and uploads vital guests’ documents to HMIS daily
• Ensures HMIS data quality management
• This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
• Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
• Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard
• Meets data entry deadlines
• Responsible for data reporting including Key Performance Indicators

Miscellaneous

• Attend program specific staff meetings and staff meetings
• Attend Maricopa CoC meetings as needed
• Attend HMIS and program data specific training
• Perform ad hoc projects as appointed by Supervisor

QualificationsEducation and Experience

• Strong analytical skills and data experience
• Strong computer, typing, and data processing skills
• Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
• Possess a high level of understanding for individuals served with urgent multiple case management and health needs

General

• Ability to work effectively with a diverse population
• Plan, organize and prioritize duties
• Clearly communicate information and instructions verbally and in written form
• Strong verbal communication and interpersonal skills
• Ability to multi-task in a fast-paced environment
• Attention to detail
• Fluency in Spanish is of significant value

Physical Requirements

• Ability to lift, bend, push, and pull up to 25 pounds
• Prolonged periods sitting at a desk and working on a computer