Data & Records Specialist: Process & Compliance

Infosys BPM; Reno (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Infosys BPM is hiring a Process Associate to execute transactions per guidelines and timelines, maintaining accurate records of business activities, agreements, orders, exceptions and queries. The role requires strong MS Office proficiency, attention to detail and the ability to communicate with customers across supported languages.

You will work in a team to review, validate, and process documents, respond to inquiries, and support daily operations to meet SLA targets while adhering to

Qualifications

• High School diploma or GED equivalent.
• 6 months of experience in the job description.
• 1 year of previous experience in a similar data entry or administrative role (Preferred).
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other business systems.

Responsibilities

• Review and validate documents, processing bills, analysis of data.
• Respond to complaints/queries on mail and interact with vendors for order management.
• Support team in daily operations reviews and escalation resolution to meet SLA targets.
• Deliver on new processes to meet client and internal goals.
• Adhere to SLA and process compliance standards.
• Serve as backup support to others on the team.
• Suggest efficient ways for processing and learn new areas for future ownership.

Skills

Data entry

Analytical thinking

Teamwork

Customer focus

Education

High School diploma or GED equivalent

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Infosys BPM is hiring a Process Associate to execute transactions per guidelines and timelines, maintaining accurate records of business activities, agreements, orders, exceptions and queries. The role requires strong MS Office proficiency, attention to detail and the ability to communicate with customers across supported languages.

You will work in a team to review, validate, and process documents, respond to inquiries, and support daily operations to meet SLA targets while adhering to