Data Entry Clerk

Infosys BPM; Reno (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Infosys BPM is hiring a Process Associate to execute transactions per guidelines and timelines, maintaining accurate records of business activities, agreements, orders, exceptions and queries. The role requires strong MS Office proficiency, attention to detail and the ability to communicate with customers across supported languages.

You will work in a team to review, validate, and process documents, respond to inquiries, and support daily operations to meet SLA targets while adhering to

Qualifications

• High School diploma or GED equivalent.
• 6 months of experience in the job description.
• 1 year of previous experience in a similar data entry or administrative role (Preferred).
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and other business systems.

Responsibilities

• Review and validate documents, processing bills, analysis of data.
• Respond to complaints/queries on mail and interact with vendors for order management.
• Support team in daily operations reviews and escalation resolution to meet SLA targets.
• Deliver on new processes to meet client and internal goals.
• Adhere to SLA and process compliance standards.
• Serve as backup support to others on the team.
• Suggest efficient ways for processing and learn new areas for future ownership.

Skills

Data entry

Analytical thinking

Teamwork

Customer focus

Education

High School diploma or GED equivalent

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

Job Description

In the role of Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.

You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.

Responsibilities may include but are not limited to:

• Review and validate documents, processing bills, analysis of data.
• Respond to complaints/queries on mail and interact with vendors for order management
• Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
• Deliver on the new process/approach to meet client and internal goals
• Adhere to Service Level Agreement compliance and Process compliance standards
• Serve as backup support to others on the on the team
• Suggest more efficient ways for processing of work; learn new areas for possible future ownership

Basic Qualifications:

• High School diploma or GED equivalent
• 6 months of experience in the job description

Preferred Qualifications:

• 1 year of previous experience in a similar data entry or administrative role
• Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
• Analytical and problem-solving skills
• Ability to work effectively as part of a team
• Ability to provide a strong focus on customer satisfaction
• Administration & organizational skills
• Written and oral communication skills
• Willingness to learn new processes and tasks

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.

Who We Are

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.