Data Quality Steward — CRM/MDM Operations

Jabil; Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Jabil is seeking an Associate for US Data Operations to manage data quality within CRM and MDM, perform cleansing, de-duplication, and routine reporting, and enforce data quality standards across systems.

You will update records, handle data change requests, perform ad-hoc analyses, and coordinate with IT for MDM/CRM tasks while ensuring GDPR requests are processed and data remains accurate and compliant.

Qualifications

• Strong analytical and problem solving skills.
• Experience with databases, SQL, and analytics tools.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to document processes and follow SOPs.
• Basic project management and attention to detail.
• Ability to manage multiple projects simultaneously.
• Teamwork and collaboration to ensure compliance.
• Familiarity with issue/ticketing tools (JIRA, ServiceNow).

Responsibilities

• Manually update attributes of Alexion managed records to improve core data.
• Manage Customer Data Change Requests.
• Ensure timeliness and adherence to standard operating procedures.
• Apply data quality standards and best practices.
• Conduct ad-hoc data analysis and produce data extracts.
• Coordinate via Service Requests for MDM/CRM tasks.
• Maintain alignment between CRM and MDM in customer data.
• Process GDPR related requests such as opt-outs from Open Data and Alexion.
• Enter and validate accounts, professionals and other client information.
• Report progress to the direct line manager.
• Develop and maintain data quality processes, training and reference materials.
• Follow data quality rules to remove duplicates and cleanse data.

Skills

Analytical skills

SQL & databases

MS Office

Documentation

Project management

Multitasking

Team collaboration

Ticketing tools

Tools

JIRA

ServiceNow

Informatica

Veeva

Qlik

PowerBI

Snowflake

Job description

Jabil is seeking an Associate for US Data Operations to manage data quality within CRM and MDM, perform cleansing, de-duplication, and routine reporting, and enforce data quality standards across systems.

You will update records, handle data change requests, perform ad-hoc analyses, and coordinate with IT for MDM/CRM tasks while ensuring GDPR requests are processed and data remains accurate and compliant.