Data Quality Specialist — Impactful Data & Insights

Abode Services; Fremont (CA); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement with employer match

Professional development

Supportive culture

Job summary

Abode Services, a leading nonprofit ending homelessness in the Bay Area, seeks a Data Quality Specialist for Alameda County. You will enter, manage, and review program data, ensuring accuracy across the Padmission system and related tools.

You will collaborate with program staff and the Data Team to address data quality issues, run regular change reports, and support training and data quality initiatives. A strong customer-service mindset is essential.

Qualifications

• High school diploma or equivalent (GED) required.
• Strong Excel skills with data analysis using formulas, Pivot tables, Power Query.
• Minimum of 1 year providing database reporting and data entry.
• Experience with HMIS, Salesforce or equivalent data systems.
• Minimum of two years’ customer service in person, phone, or online.

Responsibilities

• Manage centralized inbox and respond to inquiries from system users and partner staff.
• Provide technical assistance for system users via email, in person, or virtually.
• Review Padmission for errors and inconsistencies; troubleshoot with staff.
• Run change reports from Padmission and support data quality efforts.
• Support Database Manager with training and projects.
• Perform other duties as assigned.

Skills

Excel

Data entry

Data analysis

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

HMIS

Salesforce

Padmission database

Pivot tables

Power query

Job description

Abode Services, a leading nonprofit ending homelessness in the Bay Area, seeks a Data Quality Specialist for Alameda County. You will enter, manage, and review program data, ensuring accuracy across the Padmission system and related tools.

You will collaborate with program staff and the Data Team to address data quality issues, run regular change reports, and support training and data quality initiatives. A strong customer-service mindset is essential.