Data Quality Specialist

Concentrix; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join an innovative partner in intelligent transformation as a Data Quality Specialist! This full-time, remote position focuses on operational support and data management within a rapidly expanding division. You'll prepare quotes, assist sales teams, and ensure data accuracy while collaborating with dedicated professionals. Enjoy a role that values detail-oriented work and offers competitive hourly pay, health benefits, and a supportive work environment. If you're ready to shape impactful careers and thrive in a fast-paced setting, this opportunity is perfect for you!

Benefits

Health Insurance

401(k)

Paid Time Off

Holidays

Qualifications

• Strong experience with Google Sheets and MS Office, especially Excel.
• Excellent communication skills and attention to detail.

Responsibilities

• Prepare quotes, contracts, and RFP/RFI responses.
• Support sales teams and maintain accurate documentation.
• Troubleshoot customer issues and collaborate with teams.

Skills

Google Sheets

Written Communication

Verbal Communication

Data Entry

MS Office (Excel)

Salesforce

Customer Service

Problem Solving

Organizational Skills

Attention to Detail

Tools

Salesforce

MS Office

Job description

Job Title:

Data Quality Specialist

We are Concentrix, an innovative partner in intelligent transformation. We are solution-focused, tech-powered, and intelligence-fueled, serving as a global leader in technology and services that empower top brands worldwide. Our team leverages unique data, insights, industry expertise, and advanced technology solutions to simplify and improve customer interactions. Join us to shape impactful careers across over 70 countries, attracting top talent.

The Concentrix Technical Products and Services team drives our transformation initiatives, integrating digital engineering, creativity, and behavioral insights to unlock value and accelerate scale. We deliver market-leading technology and insights to modernize customer experiences through strategic consulting, design, advisory, market research, and analytics, fulfilling our vision.

Our dedicated professionals are committed to exceptional relationships and have earned awards like "World's Best Workplaces" and "Best Companies for Career Growth." Join us to explore new opportunities and brighter futures.

Cloud Professional Services (PSO) is a rapidly expanding division focused on customer migrations, requiring operational and administrative support. The Data Quality Specialist will focus on operations, reporting, and managing partner data in FinancialForce (ERP), emphasizing visibility on project delivery, revenue, and partner efforts. Candidates should be detail-oriented, capable of handling high-volume, fast-paced work, and comfortable with data accuracy and management.

Responsibilities

• Prepare quotes, contracts, and RFP/RFI responses
• Maintain quote documentation with accurate pricing and configurations
• Support sales teams by maintaining demonstration tools and applications
• Utilize multiple data sources to produce outcomes with some variability
• Exercise moderate independent judgment for decision-making
• Develop and deliver professional sales presentations and training
• Stay informed on company activities and industry trends
• Follow up consistently on opportunities and inquiries
• Assist customers via phone, email, or chat to diagnose and research product or service issues
• Troubleshoot problems and help customers understand product/service issues
• Identify and summarize complex issues for management review
• Collaborate with teams and report to Support Manager

Qualifications

• Strong experience with Google Sheets
• Excellent written and verbal communication skills
• Experience with administrative tasks, organization, and prioritization
• Ability to critically address customer and client issues
• Focus on customer needs and effective communication with higher-level staff
• Ability to follow scripts and processes according to contractual agreements
• Aptitude to learn new technology and data systems
• Experience with MS Office programs, especially Excel
• Previous experience with Salesforce
• Extremely detail-oriented, especially with repetitive tasks
• Strong data entry and monitoring skills

Note: All candidates must pass a background check, including identity verification and employment eligibility, due to handling sensitive data.

The salary range is $14.76 - $18.94 hourly, plus performance incentives. Benefits include health insurance, 401(k), paid time off, and holidays. The position is full-time, remote in Texas, USA, and open until 05/12/2025.

Physical & mental requirements include operating computers and office equipment; work is primarily sedentary.

By applying, California residents acknowledge access to our privacy notice.

Concentrix is an Equal Opportunity Employer, including Disabled and Vets. For more info on EEO rights and accommodations, visit the provided links.