Quality Assurance Specialist II

Sunrise Systems, Inc.; Chicago (IL); Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Specialist II to join their team. This entry-level role focuses on ensuring regulatory compliance and supporting organizational policies and procedures. You will collaborate with various stakeholders to address compliance-related inquiries and enhance operational efficiencies. If you have a passion for quality assurance and a keen eye for detail, this is a fantastic opportunity to grow your career in a supportive environment that values pet care and customer service.

Qualifications

• Responsible for researching and documenting regulatory compliance.
• Provides guidance on compliance affecting products and policies.

Responsibilities

• Ensures regulatory standards are applied to policies and products.
• Develops relationships with partners and responds to compliance inquiries.

Skills

Regulatory Compliance

Documentation Skills

Stakeholder Management

Analytical Skills

Education

Bachelor's Degree

Job description

Join to apply for the Quality Assurance Specialist II role at Sunrise Systems, Inc.

Duration: 12 months (possible extensions)

Job Location: Remote

Remote based, EST/CST flexible work hours

This role will be working for Pets Best, which was divested earlier this year. They are now a separate business from the client and candidates should be aware of this.

Here is a summary of Pets Best organization:

Pets Best was founded in 2005 and provides insurance coverage for dogs and cats. We are the only veterinarian-founded pet insurance agency in the United States. Pets Best offers pet parents peace of mind and financial solutions for veterinary care when they need it most. Join our team of pet lovers committed to treating our members and their pets like family by delivering high-quality customer service and value.

Job Summary:

Responsible for researching, assessing, and documenting regulatory compliance. Provides regulatory compliance support and guidance affecting the organization’s products, business practices, policies, and procedures.

Main Responsibilities:

1. Ensures regulatory standards are applied to organizational policies, procedures, and/or products.
2. Develops relationships with partners and regulators, responding to inquiries, surveys, and audits as requested.
3. Collaborates with internal stakeholders and external resources to ensure compliance matters are understood and enforced.
4. Responds to compliance-related questions, complaints, and incidents.
5. Manages timelines and deliverables, coordinates responses, and evaluates impacts and risks.
6. Assists in documenting procedures, processes, and identifies efficiencies.

Seniority level: Entry level

Employment type: Full-time

Job function: Quality Assurance

Industries: IT Services and IT Consulting