Data Quality & Governance Lead

Arch Insurance Group Inc.

United States

On-site

USD 120,000 - 180,000

Full time

14 days+
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Job summary

Arch Insurance Group Inc. is seeking a Data Quality Lead to own the end-to-end lifecycle of data quality issues, ensuring timely triage, root-cause analysis, assignment, and resolution while meeting SLAs.

The role includes directing offshore analysts and collaborating with UK data owners and SME teams to translate technical findings into business terms. You will partner with IT and Operations to validate fixes, embed preventative processes, and drive governance via dashboards and audit-ready

Qualifications

  • Bachelor’s or master’s degree in a highly analytical discipline.
  • Nice to Have: Professional certifications in business analysis (e.g. ISEB) and data management (e.g. DAMA).

Responsibilities

  • End to End Ownership of the Data Quality Issue Lifecycle: triage, root‑cause, assignment, resolution, closure; maintain SLA adherence.
  • Lead and guide offshore Data Quality Analysts with daily direction, prioritisation and quality oversight.
  • Primary contact for UK‑based data owners, SMEs, and operations; run workshops to explain issues and remediation plans.
  • Partner with IT and Operations to validate defects and ensure production fixes; embed new processes to prevent recurrence.
  • Drive data quality improvements: define patterns, rules, and dashboards; update data standards and ownership models.
  • Produce weekly/monthly DQ reporting and support Data Governance forums with insights on risks and trends.

Skills

Data flows expertise
Reporting & documentation
Analytical mindset
Communication
Stakeholder leadership
Multitasking
Root cause analysis
Offshore leadership
Data governance
SQL
Excel
DQ tooling

Education

Bachelor’s or Master’s in analytical discipline
Certs in BA / Data management (ISEB, DAMA)

Tools

SQL
Excel
DQ tooling
Issue-tracking
Profiling tools

Job description

Arch Insurance Group Inc. is seeking a Data Quality Lead to own the end-to-end lifecycle of data quality issues, ensuring timely triage, root-cause analysis, assignment, and resolution while meeting SLAs.

The role includes directing offshore analysts and collaborating with UK data owners and SME teams to translate technical findings into business terms. You will partner with IT and Operations to validate fixes, embed preventative processes, and drive governance via dashboards and audit-ready

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