Data Protection Administrator

The Property Ombudsman; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

The Property Ombudsman is seeking an entry-level Information Governance administrator to support the Data Protection Officer and the Information Governance team in ensuring GDPR compliance and records management. You will provide essential administrative support and help maintain information security practices.

The role offers training, shadowing of the DPO, and hands-on experience while developing skills in data protection, records management, and compliance controls within a collaborative

Qualifications

• Excellent organisational skills and the ability to manage multiple tasks and deadlines.
• Strong written and verbal communication with stakeholders.
• High level of attention to detail and methodical processing of requests.
• Ability to handle confidential information with discretion.
• Proactive in identifying issues and escalating concerns when needed.

Responsibilities

• Process Data Subject Rights Requests (DSRs) and support legal/regulatory compliance.
• Provide administrative support across the Data Protection function.
• Assist with records management and information governance controls.
• Shadow the DPO and gain hands-on experience through training.

Skills

Organisational skills

Written & verbal communication

Attention to detail

Confidentiality

Proactive problem solving

Administrative experience

Independent working

MS Office & document systems

Tools

Microsoft Office

Job description

The Property Ombudsman provides an impartial and independent Ombudsman service, helping to resolve disputes between consumers and property professionals. We are the only Ombudsman scheme in the property professional sector and, as a not-for-profit organisation, we have been providing our service since 1990.

Job Summary

Under the Data Protection Officer, the Information Governance department is responsible for ensuring the organisation complies with information laws and regulatory requirements including GDPR and other applicable standards. The department is responsible for data protection, records management, as well as the compliance controls and strategic direction of information security (technical controls and expertise being managed by TPOs outsourced IT department and internal Tech team).

Reporting to the Data Protection Officer, you will play a key role in processing Data Subject Rights Requests (DSRs), ensuring compliance with legal and regulatory requirements, and providing essential administrative support across the Data Protection function.

This is an excellent opportunity for someone who enjoys working collaboratively, delivering high-quality customer service, and helping an organisation maintain strong data protection, records management, and information security practices.

This is an entry level position and it is expected that the administrator will develop their skills and knowledge through training, shadowing of the DPO, and gaining hands on experience.

• Excellent organisational skills and the ability to manage multiple tasks and competing deadlines.
• Strong written and verbal communication skills, with the confidence to communicate effectively with a range of stakeholders.
• A high level of attention to detail and a methodical approach to processing requests and maintaining accurate records.
• The ability to handle confidential and sensitive information with discretion.
• A proactive approach to identifying issues, resolving problems, and escalating concerns when necessary.
• Strong administrative and record-keeping skills.
• The ability to work independently while contributing positively to a collaborative team environment.
• Good IT skills and confidence using Microsoft Office and digital document management systems.