Data Processing & Operations Manager

TalentBurst, an Inc 5000 company; United States; Remote; USD 145,000 - 204,000; Full time

Job summary

A leading company is seeking a Data Processing & Operations Manager to oversee data onboarding and operations. This remote role involves managing data integrations, ensuring data quality, and collaborating with cross-functional teams. Ideal candidates will have strong project management skills and experience in data operations, making it a critical position for enhancing operational efficiency.

Qualifications

• Mid-Senior level position requiring strong planning and coordination skills.
• Experience with data feeds and technical coordination with data engineering teams.
• Proficiency in data validation and quality assurance processes.

Responsibilities

• Lead data onboarding and integration across multiple brands.
• Manage day-to-day production activities for live data providers.
• Define test scenarios for new integrations and oversee quality validation.

Skills

Project Management

Data Integration

Technical Coordination

Quality Assurance

Communication

Analytical Thinking

Promotional Data Expertise

Automation & Scripting

Tools

CoDaP

BI360

CRM/email platforms (e.g., IQVIA)

Job description

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Position: Data Processing & Operations Manager

Location: Marlborough MA – 100 % Remote

Interview Mode: Video

Duration: 3+ months

Data Processing & Operations Manager

Responsibilities

1. Data Onboarding

• Lead onboarding of data integrations across multiple brands and data partners.
• Collaborate with vendors and internal teams to define functional requirements and operationalize data feeds.
• Prioritize integration timelines and identify resourcing needs in alignment with OC/CI&A leads.
• Coordinate UAT planning, execution, and production deployment with Data Engineering (DE) and business stakeholders.

2. Database Integration

• Collaborate with cross-functional teams to support the development and implementation of analytical data layers and workfiles within enterprise data platforms.
• Review data models and provide guidance on functional requirements and data governance.
• Plan projects, identify resource needs, and coordinate UAT and data gap resolution.

3. Operations

• Manage day-to-day production activities for live data providers, including file loads and scheduling.
• Oversee QC validation and issue resolution across monthly and weekly files.
• Maintain vendor communication and ensure timely resolution of data delivery issues and inquiries.
• Coordinate with DE/Platform teams for technical support, production issues, and environment upgrades.
• Support automation and process optimization initiatives to improve efficiency and reliability.

4. Data Quality

• Define test scenarios for new integrations and convert them into ongoing quality validation checks.
• Review validation results and escalate issues as needed.

5. Data Inquiry & Analysis

• Provide guidance to business analysts on data inquiries and issue resolution.
• Support interpretation of promotional and omnichannel data for analytics and performance measurement.

6. Project Delivery

• Manage processes and data deliveries for Marketing Mix Analysis (MMA) and quarterly promotional targeting exercise across three brands.
• Facilitate project planning, media data requirement gathering, and cross-functional review meetings.
• Support development and integration of internal dashboards into platforms such as BI360.

Key Skills & Qualifications

• Project Management: Strong planning, prioritization, and coordination skills across multiple stakeholders and timelines.
• Data Integration: Experience with onboarding and managing data feeds from external vendors.
• Technical Coordination: Ability to work with data engineering teams on file automation, ingestion, and platform upgrades.
• Quality Assurance: Proficiency in data validation, QC processes, and issue resolution.
• Communication: Effective communicator with vendors and internal teams; skilled in managing cross-functional meetings.
• Analytical Thinking: Strong ability to interpret complex data structures, assess data requirements, and translate business needs into actionable data solutions.
• Promotional Data Expertise: Strong understanding of promotional data sources, structures, and their role in omnichannel marketing analytics and performance evaluation.
• Automation & Scripting: Familiarity with Python for data QC and automation tasks is a plus.
• Tools & Platforms: Experience with CoDaP, BI360, and CRM/email platforms (e.g., IQVIA) preferred.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Pharmaceutical Manufacturing

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