Data Operations & Automation Specialist

Middesk; Northern, New York (KY, NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Middesk is seeking a systems and process expert to scale our internal operations infrastructure while maintaining product quality and performance. You will take concepts to reality when new products or procedures are needed, and help shape how we operate as the product suite grows.

If you want to have a large impact on a growing product, and to work in a fast-paced environment, we would like to talk with you.

Qualifications

• At least two years of experience in consulting, finance, strategy, or business operations.
• Experience designing, scaling, and maintaining high-volume processes with a software-driven focus.
• Experience using data to find insights, drive action, and solve problems; SQL and dashboards preferred.
• Ability to advise Product and Engineering teams on turning processes into internal and external products.

Responsibilities

• Become an expert in the data that powers Middesk's products and ensure data accuracy and recency.
• Design, operate, and streamline high-volume fulfillment workflows delivering client outcomes.
• Automate recurring operational work and measure time and cost savings.
• Build dashboards and analyses to reveal data and fulfillment performance and identify improvement opportunities.
• Collaborate with Engineering, Sales, Product, and Customer Experience to launch new products and refine processes.

Skills

Data analysis

SQL

Dashboards

Process design

Cross-functional

Job description

Middesk is seeking a systems and process expert to scale our internal operations infrastructure while maintaining product quality and performance. You will take concepts to reality when new products or procedures are needed, and help shape how we operate as the product suite grows.

If you want to have a large impact on a growing product, and to work in a fast-paced environment, we would like to talk with you.