Data Onboarding Specialist - Remote

Mass Digital Health; Burlington (MA); Hybrid; USD 42,700 - 106,800; Full time

Job summary

Cedar Gate Technologies in the United States is seeking a Client Data Acquisition Representative to support client data onboarding and intake processes. You will work with clients, vendors, and internal teams to ensure data file requirements are clearly communicated, set up accurately, and delivered on time.

This role helps healthcare clients apply value-based care strategies by coordinating data workflows, maintaining records in Salesforce, and providing responsive support across teams.

Qualifications

• Minimum of 2 years of professional experience with direct client relationship responsibilities.
• Healthcare claims domain experience with solid knowledge of claims workflows.
• Experience supporting clients or external partners, including understanding technical requirements and troubleshooting issues.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple requests and manage time effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in software applications, especially Excel.
• Bachelor's degree in business administration or a related field, or equivalent experience.
• To be eligible for this position, you must reside in the same country where the job is located.

Responsibilities

• Communicate file status updates to internal teams to ensure visibility and progress on any issues.
• Partner with Client Delivery and Data teams to resolve client or vendor-related questions and issues.
• Work directly with data vendors to ensure client data requirements are clearly understood and met.
• Track data acquisition timelines to support on-time implementation and production releases.
• Identify and mandatory? Not.
• Document vendor interactions and maintain accurate records in ticketing systems and Salesforce.
• Support file management processes, including follow-up on missing or delayed files.
• Coordinate vendor legal documentation and assist with related processes.
• Contribute to process improvements related to vendor coordination and data workflows.
• Provide professional, responsive support to clients and vendors.

Skills

Client relationships

Healthcare claims

Troubleshooting

Organizational skills

Written and verbal communication

Excel

Education

Bachelor's degree in business administration or related field

Tools

Salesforce

Excel

Job description

Cedar Gate Technologies in the United States is seeking a Client Data Acquisition Representative to support client data onboarding and intake processes. You will work with clients, vendors, and internal teams to ensure data file requirements are clearly communicated, set up accurately, and delivered on time.

This role helps healthcare clients apply value-based care strategies by coordinating data workflows, maintaining records in Salesforce, and providing responsive support across teams.