Remote Data Onboarding Specialist

IQVIA; Burlington (MA); Hybrid; USD 42,700 - 106,800; Full time

Job summary

Cedar Gate Technologies, an IQVIA business, is seeking a Client Data Acquisition Representative to support client data onboarding and ongoing data intake processes. You will collaborate with clients, vendors, and internal teams to ensure data requirements are clearly communicated, set up accurately, and delivered on time.

You will gain deep knowledge of Cedar Gate’s products and client data needs to respond to vendor inquiries and support assigned accounts, enabling healthcare clients to apply

Qualifications

• Minimum of 2 years of professional experience with direct client relationships.
• Healthcare claims domain experience with solid knowledge of claims workflows.
• Experience supporting clients or external partners, including understanding technical requirements and troubleshooting issues.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple requests and manage time effectively in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency in software applications, especially Excel.
• Bachelor’s degree in business administration or related field, or equivalent experience.

Responsibilities

• Communicate file status updates to internal teams to ensure visibility and progress on any issues
• Partner with Client Delivery and Data teams to resolve client or vendor-related questions and issues
• Work directly with data vendors to ensure client data requirements are clearly understood and met
• Track data acquisition timelines to support on-time implementation and production releases
• Identify and elevate risks or delays that may impact delivery timelines
• Document vendor interactions and maintain accurate records in ticketing systems and Salesforce
• Support file management processes, including follow-up on missing or delayed files
• Coordinate vendor legal documentation and assist with related processes
• Contribute to process improvements related to vendor coordination and data workflows
• Provide professional, responsive support to clients and vendors

Skills

Client relationship management

Strong communication skills

Organizational skills

Time management

Attention to detail

Prioritization

Education

Bachelor’s degree in business administration or related field

Tools

Excel

Job description

Cedar Gate Technologies, an IQVIA business, is seeking a Client Data Acquisition Representative to support client data onboarding and ongoing data intake processes. You will collaborate with clients, vendors, and internal teams to ensure data requirements are clearly communicated, set up accurately, and delivered on time.

You will gain deep knowledge of Cedar Gate’s products and client data needs to respond to vendor inquiries and support assigned accounts, enabling healthcare clients to apply