Client Data Onboarding Lead

Gresham; Town of Florida (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Gresham in the United States seeks a Client Data Onboarding Specialist who will bridge clients, data sources, and internal teams to ensure successful connections to required data sources for our products.

The role leads end-to-end onboarding workflows, coordinating requirements, setting expectations, and providing transparent updates via email and client dashboard, building relationships while driving data operations.

Qualifications

• Exceptional communication skills, both written and verbal.
• Strong relationship management with clients and data providers.
• Effective project coordination across multiple onboarding processes.
• Detail oriented with a focus on documentation accuracy.
• Ability to work cross-functionally with technical, product and data teams.
• Proactive, with problem-solving mindset and calm approach to ambiguity.

Responsibilities

• Serve as the primary contact for clients during the data onboarding process.
• Translate client data requirements into structured onboarding plans and map data sources.
• Coordinate with internal teams to validate data mapping, ingestion and feed configuration.
• Monitor onboarding progress, identify blockers, and provide clear status updates.
• Maintain onboarding milestones and seek opportunities to improve workflows and client experience.

Skills

Communication

Relationship management

Project coordination

Attention to detail

Problem solving

Cross-functional collaboration

Client interaction

Ownership

Adaptability

Job description

Gresham in the United States seeks a Client Data Onboarding Specialist who will bridge clients, data sources, and internal teams to ensure successful connections to required data sources for our products.

The role leads end-to-end onboarding workflows, coordinating requirements, setting expectations, and providing transparent updates via email and client dashboard, building relationships while driving data operations.