Data Migration Specialist

Phorest; Philadelphia (Philadelphia County); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Data Migration Specialist, where you'll play a key role in onboarding premium clients by executing seamless data migrations. This remote position allows you to leverage your technical skills while building strong relationships with clients and collaborating across teams. You'll thrive in a fast-paced environment, tackling challenges and ensuring client satisfaction. With a focus on career development and a commitment to diversity, this innovative firm is poised for growth and offers a supportive culture. If you're eager to make an impact, this opportunity is for you!

Benefits

Medical Insurance

Dental Insurance

Life Insurance

401(k) Plan

Wellness Perks

Career Development Resources

Employee Resource Groups

Social Events

Qualifications

• Bachelor's degree or equivalent experience in relevant fields.
• Experience with data migration or data analysis is desirable.

Responsibilities

• Own and execute data migrations ensuring data accuracy.
• Collaborate with teams to deliver seamless client journeys.

Skills

Data Migration

Data Analysis

SQL

Communication Skills

Problem-Solving Skills

Education

Bachelor's degree in Business Administration

Relevant Technical Certifications

Job description

Hiring Location

This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity:

• USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah
• Canada: Ontario, Quebec

About Phorest

Phorest powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company.

We are growing and would like to add a new member to our team. You will join a group of highly motivated individuals, to help us grow Phorest faster.

The Opportunity

We are looking for a Data Migration Specialist to join our Customer Success Team. In this role,you’ll lead the technical side of the onboarding process for our premium clients—planning, executing, and delivering seamless data migrations onto the Phorest platform. You’ll blend your technical expertise with top-notch customer service to drive real impact and help our clients thrive.

This role is perfect for someone who enjoys solving technical challenges, building relationships, and taking ownership of their work in a fast-paced, collaborative environment.

What You'll Do

• Own and execute data migrations from a variety of competitor platforms, ensuring maximum data accuracy and completeness.
  

• Partner closely with onboarding specialists and clients to understand their unique needs and migration timelines.
  

• Create and manage detailed migration plans that maintain data integrity and client satisfaction.
  

• Troubleshoot issues and provide responsive, empathetic support throughout the migration process.
  

• Collaborate with our development team to refine and enhance internal tools and processes.
  

• Take the lead on complex migrations for high-value clients, ensuring a premium onboarding experience.
  

• Work cross-functionally with Sales, Customer Success, and Product teams to deliver a cohesive and seamless client journey.

Who You Are

• Bachelor's degree in Business Administration, Information Management, or related field. We welcome candidates with diverse backgrounds - relevant technical certifications and equivalent experience may substitute for formal education

• Experience with data migration, data analysis, or a similar technical role is desirable but not required. We value transferable skills and eagerness to learn in this area.

• Some experience with SQL or database concepts is desirable, but we prioritize curiosity and a demonstrated ability to learn new technical areas

• Interest in programming concepts and willingness to develop technical skills - prior Python experience is helpful but not required.

• Excellent communication skills with the ability to explain technical concepts to non-technical audiences.

• Customer-oriented mindset with strong interpersonal skills.

• Collaborative approach and ability to work effectively across different teams.

You’ll Thrive In This Role If You Are:

• Flexible and open to working outside regular hours during critical migrations.
  

• A proactive self-starter who takes initiative and ownership.
  

• Detail-oriented and meticulous in planning and execution.
  

• Comfortable juggling multiple projects and priorities.
  

• Calm under pressure with strong problem-solving skills.

• Always thinking one step ahead to minimize risk and ensure a smooth migration.

Benefits

Phorest currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks.

Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options.

Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning.

We like to have fun, build camaraderie through regular social events.

Phorest also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group.

Phorest is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.