Data Literacy Lead

Crown Equipment Corporation; New Bremen (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Crown Equipment Corporation is seeking a data literacy and learning leader to develop and deliver enterprise-wide analytics training. The role partners with governance and BI teams to embed data-driven practices across manufacturing and operations.

Responsibilities include building a multi-year learning roadmap, tailoring content by role, measuring adoption, and driving change management to improve trust in dashboards and metrics.

Qualifications

• Bachelor’s degree plus 5+ years of relevant experience; non-degree considered with 12+ years of related experience.
• Experience building training programs for adult learners and enabling data-driven decision making.
• Familiarity with data governance concepts and self-service analytics workflows.

Responsibilities

• Develop a multi-year data literacy roadmap that aligns to business priorities, analytics maturity, and governance standards.
• Define target audiences, competency levels, and success measures.
• Maintain an execution plan with clear milestones and stakeholder commitments.
• Create and deliver blended learning (live sessions, recorded modules, office hours, and job aids) covering foundational concepts (data definitions, KPIs), quality, visualization through advanced topics (analysis techniques, storytelling, responsible AI/data use).
• Tailor content by role and toolset (e.g., BI dashboards, Excel, self-service analytics).
• Partner with leaders and functional teams to embed data-informed practices in routines (tier meetings, problem-solving, KPI reviews).
• Build and manage a network of data champions; run office hours and targeted coaching to improve interpretation of metrics and drive consistent use of trusted dashboards.
• Drive adoption through coaching, champions network and change management.
• Collaborate with Data Governance, BI/Analytics, and process owners to reinforce common definitions, KPI logic, and documentation so learners are trained on consistent metrics.
• Identify high-friction areas (confusing terminology, duplicate reports, low trust data) and help coordinate remediation and communications.
• Partner to improve data accessibility, definitions, and measurement standards.
• Track participation, completion, proficiency, and adoption metrics; gather feedback from learners and leaders; and report progress to stakeholders.
• Use results to iterate curriculum, delivery methods, communications, and tooling guidance.

Skills

Data literacy

BI tools

Analytics

Training

Change management

Education

Bachelor’s degree in Business, Analytics, Information Systems, Learning & Education Studies or Information Technology

High school diploma or GED + 12+ years related experience

Tools

Power BI

Excel

Job description

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Job Posting External

Primary Responsibilities

• Develop a multi-year data literacy roadmap that aligns to business priorities, analytics maturity, and governance standards.
• Define target audiences, competency levels, and success measures.
• Maintain an execution plan with clear milestones and stakeholder commitments.
• Create and deliver blended learning (live sessions, recorded modules, office hours, and job aids) covering foundational concepts (data definitions, KPIs), quality, visualization) through advanced topics (analysis techniques, storytelling, responsible AI/data use).
• Tailor content by role and toolset (e.g., BI dashboards, Excel, self-service analytics).
• Partner with leaders and functional teams to embed data-informed practices in routines (tier meetings, problem-solving, KPI reviews).
• Build and manage a network of data champions; run office hours and targeted coaching to improve interpretation of metrics and drive consistent use of trusted dashboards.
• Drive adoption through coaching, champions network and change management.
• Collaborate with Data Governance, BI/Analytics, and process owners to reinforce common definitions, KPI logic, and documentation so learners are trained on consistent metrics.
• Identify high-friction areas (confusing terminology, duplicate reports, low trust data) and help coordinate remediation and communications.
• Partner to improve data accessibility, definitions, and measurement standards.
• Track participation, completion, proficiency, and adoption metrics; gather feedback from learners and leaders; and report progress to stakeholders.
• Use results to iterate curriculum, delivery methods, communications, and tooling guidance.

Minimum Qualifications

• Bachelor’s degree in Business, Analytics, Information Systems, Learning & Education Studies or Information Technology, with at least 5 years of relevant experience
• Non-degree considered if 12+ years of related experience along with a high school diploma or GED
• Occasional travel (0-5%)

Preferred Qualifications

• Experience building training programs and learning content for adult learners.
• Experience in data/analytics, business intelligence, training/enablement, or process improvement.
• Strong data visualization and storytelling skills; familiarity with self-service BI tools and common analytics workflows.
• Understanding of data governance concepts (definitions, lineage, quality, security/privacy).
• Experience in manufacturing/operations environments

A reasonable driving commute (1-2 hours) of the New Bremen, OH location is necessary.

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

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