Data Integration Specialist

Old Dominion University; Virginia (MN); On-site; USD 105,000 - 115,000; Full time

Job summary

Old Dominion University seeks a Data Integration Specialist for the CRM Team to bridge the CRM group, enterprise integration staff, and campus stakeholders to deliver a 360-degree view of the student in Salesforce Education Cloud.

You will lead requirements gathering, documentation, and debugging of critical data pipelines connecting Banner, Common App, and Axiom Elite, translating business needs into actionable technical requirements for accurate data flow that supports recruitment, enrollment,

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field, or equivalent work experience.
• Experience creating, managing, troubleshooting, and optimizing data integrations and ETL/ELT processes.
• Strong analytical and problem-solving skills translating business needs into technical solutions.

Responsibilities

• Lead requirements gathering, documentation, and debugging of data pipelines.
• Translate business needs into actionable technical requirements for enterprise systems.
• Collaborate with CRM team, enterprise integration staff, and campus stakeholders to ensure data accuracy.

Skills

ETL/ELT processes

Salesforce architecture

SQL queries

REST/SOAP APIs

Data integration troubleshooting

Project management

Communication

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

Salesforce

Axiom Elite

Banner

Ellucian Banner

Job description

• Staff and Administrative & Professional Faculty Applicants:
• Contact Human Resources at:
  [phone]
  [e-mail]
• Teaching and Research Faculty Applicants:
• Contact Academic Affairs at:
  [e-mail]

Data Integration Specialist

Job Title

Data Integration Specialist

Department

SALESFORCE SERVICES & SUPPORT

Position Number

FP169A

Location

Remote

Job Summary

As the Data Integration Specialist for the ODU CRM Team, you will act as the vital bridge between the CRM team, enterprise integration staff, and campus stakeholders to establish a 360-degree view of the student within Salesforce Education Cloud. In this highly collaborative role, you will lead the requirements gathering, documentation, and debugging of critical data pipelines connecting systems like Banner, Common App, and Axiom Elite. By actively translating business needs into actionable technical requirements, you will ensure seamless, accurate data flow that drives the university’s recruitment, enrollment, and retention success.

Position Type

FullTime

Type of Recruitment

General Public

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology or a related field of study, or related education, training and/or work experience equivalent to a bachelor’s degree in the proceeding fields.
• Demonstrated experience in creating, managing, troubleshooting, and optimizing data integrations and ETL / ELT processes.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
• Solid understanding of API architectures ( REST , SOAP ), web services, and data transformation protocols.
• Ability to troubleshoot and explain technical issues and work progress to both technical and non-technical staff.
• Excellent project management skills with keen attention to detail and strong organizational abilities.
• Ability to communicate effectively at all levels of the organization: orally and in writing.
• Proven ability to prioritize tasks, meet deadlines, work under pressure, and when necessary, with minimal resources.
• Expert-level working experience with Salesforce architecture, data structures, and troubleshooting, particularly within Higher Education environments.
• Working experience gathering technical requirements, documenting data mapping, and initiating integration requests for enterprise systems.
• Working experience providing end-user support through tickets, training, and documentation.
• Working experience writing and executing SQL queries for data extraction, analysis, validation, and debugging across relational databases and data warehouses.
• Working experience creating test plans, cases, data, and documentation.
• Working experience working with a distributed staff in an organized and consistent manner.

Preferred Qualifications

• Working experience with Data 360, as well as modern data storage tools and data warehouses (e.g., Snowflake, AWS S3, etc.).
• Familiarity with enterprise integration platforms (e.g., Informatica, Axiom Elite) and Student Information Systems (e.g., Ellucian Banner) to effectively collaborate with the technical teams that own those platforms.
• Master’s degree in Computer Science, Information Technology or a related field of study required. Or a Bachelor’s degree in Computer Science, Information Technology, or a related field with related work experience equivalent to a master’s degree in the proceeding fields.

Conditions of Employment

This is a remote position, requiring a traditional 40-hour work week. Computer equipment will be supplied for remote work; high-speed internet is the responsibility of the employee.

• The equipment provided to staff with approved telework agreements enables them to deliver vital services to University faculty, staff, and students from remote locations.
• Many of our operations can and should continue as usual, even when the main physical campus is closed.
• Therefore, all division employees with an approved telework agreement are generally expected to work during official University closures.

Should travel be required, budgetary constraints may limit where the successful candidate can reside. In addition, existing payroll limitations on locations a remote employee may work from could limit the selection of the final candidate.

Hiring Range: $105,000-$115,000, commensurate with education, experience, and qualifications

Job Open Date

09/09/2026

Open Until Filled No

Application Review Date

09/21/2026

Job Close Date

09/20/2026

Criminal Background Check

Criminal Background Check The final candidate is required to complete a criminal history check.

Equity Statement

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at [phone].

Old Dominion University, located in Norfolk, is Virginia’s forward-focused public doctoral research university with more than 23,000 students, a top R1 research ranking, rigorous academics, an energetic residential community and initiatives that contribute $2.6 billion annually to Virginia’s economy.

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

If you have questions:
Staff and Administrative & Professional Faculty applicants, please contact the Department of Human Resources at [phone] or [e-mail] .
Teaching and Research Faculty applicants, please contact the Office of Academic Affairs at [e-mail] .