Data Insights & Operations Manager

Achievement Network (ANet); Boston (MA); A distancia; USD 80.000 - 121.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) with 4% match

Paid time off

Descripción de la vacante

Achievement Network (ANet) is seeking a Data Insights & Operations Manager to lead how data becomes actionable insights for school and system leaders across the United States. Reporting to the Senior Vice President, Partner Insights & Operations, you will shape cross-functional data production, build scalable analytics, and develop the analyst team to deliver precise, impact-driven insights at scale.

The role is exempt, full-time, approximately 40 hours per week, with travel about 2 times a year

Formación

• 4+ years of related experience.
• Experience with data tools and dashboards across multiple sources.
• Experience using AI tools like Claude.
• Experience in education sector preferred.

Responsabilidades

• Lead production of standardized and partner insights.
• Define content and delivery for partner insights, standardized and custom.
• Ensure clear roles for production and distribution of insights.
• Review data to ensure insights meet intended outcomes.
• Collaborate with Product, Design, Marketing, and Sales to align data needs.
• Develop tools and QA processes to scale analyst work.

Conocimientos

Critical Thinking & Data Orientation

Planning & Prioritization

Communication

Management

Herramientas

Retool

Salesforce

Tableau

HubSpot

Claude AI

Descripción del empleo

Location: Remote within the United States

Data Insights & Operations Manager

Location: Remote within the United States

ABOUT ANET

Achievement Network (ANet) is a nonprofit organization dedicated to helping all students achieve strong educational outcomes. We partner with school and system leaders to strengthen teaching and learning through the strategic use of assessments, coaching, and tools that drive meaningful results. Individuals who join ANet become part of a dynamic, mission-driven, and collaborative organization focused on making a lasting impact in schools. We are committed to supporting one another and growing together as a team.

THE OPPORTUNITY

This is an Exempt, Full-Time role, expected to work approximately 40 hours per week.

Reporting to the Senior Vice President, Partner Insights & Operations, the Data Insights & Operations Manager will lead how ANet turns data into insights that school and system leaders use to make decisions. Insights is one of ANet’s biggest bets: data is only as valuable as the insights drawn from it, and this role makes sure decision makers can make meaning of relevant data quickly and at scale.

The Data Insights & Operations Manager will be responsible for shaping and leading the production of insights for our partners, and ensuring there is the right data to create those insights through cross functional collaboration.

TRAVEL

Approximately 2 times a year

RESPONSIBILITIES

Lead the production of standardized and partner insights

• Shape and execute the approach for content and delivery of partner insights - standardized and partner specific
• Ensure clear roles and responsibilities for production and distribution of insights
• Review qualitative and quantitative data alongside the team to ensure insights are achieving intended outcomes
• Identify opportunities to build efficiency, precision, and actionability into partner insights (standardized and partner specific)
• Pilot other approaches to insight generation and visualization aimed at scaling standardized insight delivery
• Build efficiency, precision and actionability into insights, and pilot new approaches to generation and visualization (including AI) to scale delivery without proportional headcount.

Ensure the right data exists to produce those insights

• Partner with Product, Partner Experience & Impact, Design & Innovation, Marketing and Sales so insight needs are reflected in what’s collected and how systems connect.
• Define and maintain ownership, access and quality standards for the data that feeds insights.
• Collaborates with Product, Partner Experience & Impact, Design & Innovation, Marketing, and Sales to ensure organizational measurement needs are captured and reflected in systems

Manage and develop the analyst team

• Manage and develop Data & Insights analysts
• Build tools, templates, and QA routines that let analysts scale work

COMPETENCIES

In order to be successful in this role, candidates must demonstrate the following:

• Critical Thinking & Data Orientation:
  • Prioritizes which information is of greatest value, recognizes and reconciles discrepancies across sources, and extracts sophisticated insight from complex, multi-source data.
  • Considers the implications of data disaggregation and ensures they are routinely applied when generating solutions or making decisions.
  • Communicates the implications of data within the department and offers tailored guidance based on insights.
• Planning and Prioritization:
  • Builds contingencies into plans for known barriers so nearly all work is delivered on time, and organizes complex work that needs input from across the team and other departments.
  • Brings a solution orientation to harder obstacles and asks for help early to keep project goals and timelines on track.
• Communication:
  • Produces concise, professional writing and communicates with precision; speaks fluently about the team’s goals and how they map to day-to-day decisions.
  • Actively seeks out stakeholders’ points of view across functions (Product, Engineering, Marketing, analysts), with empathy and awareness of how bias affects interpretation.
• Management:
  • Has experience managing and developing a team, and will manage and develop the Data & Insights analysts
  • Adjusts management style to the needs of each direct report
  • Allocates time to grow analysts’ skills and remove barriers, with attention to equitable coaching and development
  • Develops structures, systems, and practices that let analysts work autonomously without sacrificing quality

Ideal candidates may also demonstrate the following preferred qualifications:

• 4+ years of related experience.
• Experience using technical tools and analyzing data in spreadsheets across sources such as Retool, Salesforce, Tableau, and HubSpot
• Experience using AI tools such as Claude
• Experience working in education or the education sector

BENEFITS & COMPENSATION

We offer comprehensive benefits to best support our people. Benefits include: medical, dental and vision insurance where ANet pays a portion of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including 10 paid holidays and paid days off between the Christmas and New Year’s holidays; paid parental leave; educational expenses reimbursements; flexible spending accounts; professional development; a 401(k) plan with a 4% match; short and long-term disability coverage; and basic life and personal accident insurance.

The salary range for this position is between $80,376 - $120,564. New hires will start between the range minimum and midpoint ($80,376 - $100,470) based on qualifications assessed during the hiring process, past experience, and internal equity. In order to uphold our commitment to transparent, equitable, competitive, and sustainable compensation, ANet does not negotiate pay.

ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.

Applicants must be currently authorized to work in the United States on a full-time basis.