Data Entry Specialist

Stefanini; Shoreview (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

A global IT services company in Shoreview, Minnesota, is seeking a candidate with a high school diploma and strong computer skills for a customer service role. The position requires typing skills, with an emphasis on problem solving and the use of multiple systems simultaneously. Prior experience in financial services is preferred, and an associate's or bachelor's degree in a related field may substitute for experience. Candidates must be proficient with Microsoft Windows and internet-based applications.

Qualifications

• HS diploma or equivalent required.
• Typing skills; 30 words per minute preferred.
• Ability to use 2 screen workstations as well as use several systems at a time.
• Prior experience in financial services or similar industry preferred.
• Customer Service Skills; quick on the phone problem solving.
• Microsoft Windows and Internet-based applications experience required.
• Customer Service Skills; quick on the phone problem solving and a willingness to research any issue timely.

Responsibilities

• Provide customer service and support using multiple systems.
• Utilize two-screen workstations and switch between several applications.
• Research issues and respond promptly to inquiries.
• Leverage experience in financial services to understand client needs.
• Maintain confidentiality and adhere to EEO guidelines.

Skills

Typing skills

Computer skills

Customer Service Skills

Problem solving

Education

HS diploma or equivalent

Associate's degree or Bachelor's degree in business or related

Tools

Microsoft Windows

Internet-based applications

Job description

Stefanini is a global IT services company with over 88 offices in 39 countries across the Americas, Europe, Africa, Australia, and Asia in 35 languages. Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.

Job Description

• HS diploma or equivalent required.
• Typing skills; 30 words per minute preferred
• Computer skills; ability to use 2 screen workstations as well as use several systems at a time
• Prior experience in financial services or similar industry preferred. Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience
• Microsoft Windows and Internet-based applications experience required
• Customer Service Skills; quick on the phone problem solving and a willingness to research any issue timely

Additional Information

All your information will be kept confidential according to EEO guidelines.