Data Entry Specialist

Workoo Technologies; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A technology company is seeking a Data Entry/Customer Support Representative in Phoenix, Arizona. Responsibilities include responding to calls and emails from customers, maintaining client files, and performing clerical tasks. Candidates should be proficient in MS Office applications and have strong organizational and multitasking skills, combined with relevant customer service experience. This position offers an opportunity to support a dynamic team in a fast-paced environment.

Qualifications

• Proficient in MS Office applications including Outlook, Excel, and Word.
• Ability to type quickly and accurately.
• Excellent organizational and multitasking skills.
• Experience in a customer service environment.

Responsibilities

• Respond to customer calls and emails.
• Perform sorting and filing tasks.
• Maintain up-to-date client files.
• Make outbound calls and redirect messages.

Skills

MS Office proficiency

Fast typing

Organizational skills

Multitasking

Customer service experience

Job description

We are looking for a data entry / customer support representative to join our team!

Job Duties:

- Respond to calls, customer emails, and logging of calls.

- Perform sorting and filling tasks.

- Maintain client files so that they are up to date and easily accessible

- Make outbound calls and take phone messages or redirect calls to appropriate colleagues

Experience:

- Use office devices such as photocopier, printers, voicemail and computer for word processing and creating Excel spreadsheets, etc.

- Assist in organizing office tasks

- Retrieve/send files or documents to other departments

- Perform other clerical tasks as needed

Requirements:

- Proficient in MS; outlook, excel and word.

- Fast typing

- Very good organizational and multitasking skills

- Customer Service Experience - In a Customer Service Department