Data Entry / Sales Support

UFP Industries, Inc.; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

UFP Industries, Inc. is seeking a Data Entry / Sales Support specialist to connect with customers by phone, support account managers, and help grow sales in a fast-paced environment.

This role emphasizes problem-solving, strong communication, and proficiency with Microsoft Office. You'll handle routine inquiries, process orders, and assist with lead qualification and market outreach across multiple sites.

Qualifications

• High school diploma required.
• 0–2 years of experience preferred, ideally in customer service, sales support, or a related role.
• Strong communication and interpersonal skills.

Responsibilities

• Build and maintain relationships with customers via phone.
• Provide support to account managers and resolve issues.
• Solicit sales orders from existing customers via phone and email.
• Assist with lead qualification and market penetration efforts.
• Coordinate sample requests with plant operations.
• Prepare reports and documentation to support sales activities.

Skills

Strong communication

Interpersonal skills

Microsoft Office

Customer service

Education

High school diploma

Tools

Excel

Word

Outlook

Job description

## Data Entry / Sales SupportApplylocations: Blanchester, OH: Newnan, GA (Amlajack): Auburndale, FLtime type: Full timeposted on: Posted Todayjob requisition id: R21589## **Informational Video!**Click here to watch what a day in the life of an Inside Sales Coordinator looks like.## **Job Summary**The **Data Entry / Sales Support** role plays a key part in driving growth by connecting with customers, building relationships, and uncovering new sales opportunities. This position partners closely with account managers and customers—primarily by phone—to support sales initiatives, resolve issues, and deliver an excellent customer experience. This is a great opportunity for someone who enjoys communication, problem-solving, and learning the fundamentals of inside sales in a fast-paced environment. **Key Responsibilities*** Build and maintain strong relationships with customers through frequent, proactive communication* Gather customer feedback and insights to ensure satisfaction and identify opportunities for growth* Handle routine customer questions and issues, escalating complex matters to appropriate team members* Proactively solicit sales orders from existing customers via phone* Support new customer development through phone and internet-based marketing efforts* Assist with lead qualification by assessing interest level, timelines, and customer needs* Execute market penetration strategies using web-based sales leads* Coordinate customer sample requests with plant operations* Communicate regularly with customers regarding brand updates, product information, brochures, and programs* Support new product launches by introducing customers to new and unfamiliar products* Partner with account managers to fulfill customer requests and resolve service concerns* Maintain positive, professional relationships with distributors* Collaborate with Product Managers to support and enhance sales programs* Attend trade shows, product introductions, and sales-related events as needed* Participate in ongoing product and sales training* Prepare reports, correspondence, and documentation to support sales activities* Perform other related duties as assigned## ## **Qualifications*** High school diploma required* 0–2 years of experience preferred, ideally in customer service, sales support, or a related role* Foundational understanding of sales and customer service concepts* Strong communication and interpersonal skills* Proficiency with Microsoft Office (Excel, Word, Outlook) and general business software* Comfortable using standard office equipment (computer, scanner, etc.)* Eagerness to learn, contribute, and grow within a sales-focused environment### *The Company is an Equal Opportunity Employer.*