Data Entry Operator I

Government of the Virgin Islands; Charlotte Amalie (United States Virgin Islands); On-site; USD 32,000 - 42,000; Full time

Job summary

Government of the Virgin Islands is seeking an entry-level Data Entry Clerk to support clerical operations. The role focuses on entering, verifying, and maintaining information from source documents using data entry systems and standard office technology.

You will review documents for completeness, ensure accuracy, and maintain electronic and paper records while following established procedures and confidentiality requirements.

Qualifications

• General office practices and recordkeeping standards.
• Operate data entry equipment and standard office software.
• Knowledge of data entry methods and privacy requirements.
• Skill in detecting errors and maintaining accuracy.
• Ability to follow procedures and learn system guidelines.
• Confidentiality and security when handling government records.

Responsibilities

• Enter alphabetic and numeric data into databases and spreadsheets.
• Review source documents for completeness and accuracy.
• Verify information against source documents to correct errors.
• Maintain simple electronic and paper records and logs.
• Perform routine clerical duties such as scanning, copying, and filing.
• Observe confidentiality and data security requirements.
• Compile routine reports from entered or verified data.

Skills

Data entry

Confidentiality

Attention to detail

Office software

Recordkeeping

Education

High School Diploma

Tools

Data entry systems

Scanners

Electronic records platforms

Job description

This is entry-level data entry and clerical support work in a classification series responsible for entering, verifying, retrieving, and maintaining information from source documents using data entry systems, computer terminals, keyboards, scanners, electronic records platforms, and related office technology.

Work involves applying established procedures for entering alphabetic and numeric data, reviewing source documents for completeness, verifying the accuracy of processed information, maintaining basic electronic and paper records, and performing routine clerical tasks in support of departmental operations. Employees are expected to develop speed, accuracy, attention to detail, confidentiality, and familiarity with data quality standards as proficiency increases.

Enters alphabetic, numeric, and coded information from source documents into designated databases, spreadsheets, case management systems, or other electronic platforms.

Reviews source documents for completeness, legibility, and consistency before entering data.

Verifies entered information against source documents to identify and correct routine errors, omissions, or inconsistencies.

Stays abreast of the established procedures for formatting, coding, indexing, saving, retrieving, and transmitting electronic data.

Maintains sequence and control of source documents during data entry, review, and filing processes.

Performs basic quality checks to ensure data accuracy, completeness, and compliance with established standards.

Reports unclear, incomplete, conflicting, or questionable information to a supervisor or higher level employee for review and instruction.

Maintains simple electronic and paper files, logs, records, and tracking documents.

Performs routine clerical duties such as sorting, scanning, copying, filing, labeling, and distributing documents.

Observes confidentiality and data security requirements when handling sensitive, personal, personnel, financial, or government records.

Compiles routine reports, lists, and summaries from entered or verified data to support document processing, recordkeeping, and departmental reporting activities.

Performs routine clerical duties, including sorting, scanning, copying, filing, labeling, distributing documents, and using standard office software and equipment.

Performs other related duties as assigned.

High School Diploma or equivalent from an accredited institution.

FACTOR 1- KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of general office practices, procedures, filing methods, and recordkeeping standards.
• Knowledge of basic computer operations, keyboarding, electronic document handling, and standard office software.
• Knowledge of data entry methods, including entering, verifying, saving, retrieving, and correcting alphabetic and numeric information. Knowledge of confidentiality, privacy, and security requirements related to government records and sensitive information.
• Skill in accurately entering data and identifying errors, omissions, inconsistencies, or unclear information in source documents.
• Skill in organizing routine work assignments and maintaining orderly records.
• Ability to become familiar with and use data entry equipment, computer terminals, keyboards, scanners, printers, electronic records systems, related office technology, and standard office equipment.
• Ability to learn and follow established data entry procedures, system instructions, and departmental guidelines, and complete the required job-related training in data entry systems, electronic records, confidentiality, or records management.
• Ability to understand and follow oral and written instructions, including operating procedures, manuals, checklists, and workflow directions.
• Ability to compare source documents to electronic records, identify discrepancies, and maintain accuracy during repetitive tasks for extended periods.
• Ability to type or enter data at a speed and accuracy level sufficient to meet departmental standards may be required.
• Ability to communicate clearly and professionally with supervisors, coworkers, and other internal contacts.
• Ability to maintain confidentiality and exercise care when handling sensitive information.
• Ability to establish and maintain effective working relationships with all persons contacted in the course of work.

FACTOR 2- SUPERVISORY CONTROLS

Work is performed under close supervision of a supervisor or higher-level Data Entry Operator, who provides instructions, training, and guidance on assignments, procedures, equipment operation, and expected results. The employee follows established procedures, refers unfamiliar or unusual matters for direction, and may complete recurring assignments with less instruction as proficiency increases. Work is regularly reviewed for accuracy, completeness, timeliness, productivity, compliance with procedures, and data security requirements.

FACTOR 3- GUIDELINES

Guidelines include departmental policies and procedures, data entry instructions, system user guides, workflow checklists, records management standards, confidentiality requirements, office procedures, and oral or written instructions from supervisors. Guidelines are specific and directly applicable. The employee applies them to routine assignments, seeks assistance when documents, system issues, data formats, or procedures are unclear, and obtains supervisory approval before deviating from established procedures.

FACTOR 4- COMPLEXITY

Work consists of routine, clearly defined data entry and clerical tasks involving the entry, verification, organization, and maintenance of information from source documents into electronic systems or records. Although complexity is limited, accuracy, confidentiality, concentration, and attention to detail are essential. The employee must identify obvious errors, missing information, or discrepancies and refer them for supervisory review.

FACTOR 5- SCOPE AND EFFECT

The purpose of the work is to support accurate, timely data entry, verification, retrieval, and record maintenance for departmental operations and contribute to reliable records, reports, files, and administrative processes. Accurate performance ensures information is available for processing, reporting, decision-making, service delivery, and recordkeeping. Errors or delays may cause inaccurate records, processing delays, rework, incomplete reports, or inconvenience to staff, agencies, or the public, though the impact is generally limited and subject to supervisory review.

FACTOR 6- PERSONAL CONTACTS

Contacts are supervisors, higher-level Data Entry Operators, coworkers, clerical staff, and personnel within the assigned department or agency. Occasional contact may occur with staff from other departments or agencies to clarify routine information, obtain missing documents, or verify basic data. Contacts are generally structured, routine, and related to assigned work activities.

FACTOR 7- PURPOSE OF CONTACTS

Contacts are made to receive instructions, clarify routine assignments, obtain or verify information, report discrepancies, resolve basic data entry questions, and coordinate the flow of source documents and records. Contacts also support the accurate completion, filing, retrieval, and routing of documents and electronic information.

FACTOR 8- PHYSICAL DEMANDS

Work is primarily sedentary and requires occasional standing, walking, bending, reaching, lifting, carrying, or moving light office materials, files, boxes, or supplies.

FACTOR 9- WORK ENVIRONMENT

Work is performed in an office setting or similar work site.