Data Entry Operator II

Remote Jobs Solutions; La Mirada (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A data entry service provider in La Mirada is looking for an experienced candidate to manage data entry operations. You will be responsible for verifying electronic data accuracy and responding to customer inquiries. Ideal candidates will have two years of relevant experience and strong communication skills to maintain effective relationships within the team. A commitment to completing tasks in a timely manner is essential. This role requires computer literacy and the ability to work in a team environment.

Qualifications

• Two years of relevant experience in data entry or clerical field.
• Ability to use business software, internet, and enter/retrieve data.
• Effective written and verbal communication skills.

Responsibilities

• Review and process electronically stored data.
• Verify and enter missing data as necessary.
• Respond to internal and external customers by phone, email, and in person.

Skills

Data entry skills

Effective communication

Customer service skills

Teamwork

Computer literacy

Job description

POSITION SUMMARY

Under general supervision, this position operates keyboard‑controlled data entry devices such as a computer, key‑operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing. Job task requires skill in operating an alphanumeric keyboard, and an understanding of transcribing procedures and relevant data entry equipment. This position requires the application of experience and judgment in selecting procedures to be followed, and searching for interpreting, selecting, or coding items to be entered from a variety of document sources.

TYPICAL DUTIES

1. Apply established procedures in the review and processing of electronically stored data.


2. Verify data that is automatically populated in the system of record by cross‑referencing with other data systems and sources to ensure accuracy and completeness.


3. Enter any missing data and correct data as necessary for critical data fields based on electronic images data sources.


4. Locate available cases in the system of record for First In/First Out (FIFO) processing.


5. Review electronic forms and key in data, as required.


6. Validate biometrics (fingerprints) and photographs meet production standards and adjust as necessary.


7. Process applications and/or data within timelines defined by contract requirements.


8. Respond to internal and external customers by phone, email and in person.


9. Other duties and special projects as assigned.

MINIMUM QUALIFICATIONS

Two (2) years relevant experience in data entry or clerical field.

• Computer literacy to use business software, internet, and enter/retrieve data


• Effective customer service skills to respond to questions and requests and elevate more difficult matters appropriately


• Human relations skills to maintain effective relationships with others and work in a team environment


• Effective written and verbal communication skills using appropriate business English


• Ability to obtain and maintain customer or government security clearance