Data Entry Operator

vTech Solution, Inc.

Little Rock (AR)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A staffing agency is seeking a Data Entry Specialist to work with the Dental Unit Claims Processing Team. Responsibilities include data entry, answering calls, and managing prior authorization requests. Ideal candidates will have 2 to 4 years of relevant experience, knowledge of MS Office, and a preferred Associates Degree. The position demands accuracy and the ability to manage a high volume of data while providing excellent customer service.

Qualifications

2 to 4 years of relevant experience required.
Working knowledge of basic Microsoft Office toolkit is essential.
Ability to follow written and spoken instructions and conduct basic data mining.

Responsibilities

Open and distribute mail to dental unit staff.
Log incoming prior authorization requests and update records in the MMIS system.
Answer incoming phone calls and provide basic policy information.

Skills

Data Entry

MS Office

Help Desk/Reception

Dental or Medical Claims Processing

Customer Service in Medical/Dental Office

Education

Associates Degree or equivalent

Job description

vTech Overview

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of thefastest growth rate and also thelowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Position Description

This position will be a member of the Dental Unit Claims Processing Team providing data entry, general office, and answering phone calls from providers and recipients.

Duties

Opening and distributing mail to dental unit staff
Logging incoming prior authorization requests
Adding or updating prior authorization records in the MMIS system
Answering incoming phone calls from providers and recipients
Providing basic policy information to callers
Looking up information in the MMIS system
When necessary, transferring calls to other dental unit staff
Basic Microsoft Office toolkit knowledge

Nice to Have

Dental or medical claims processing experience
Answering phones in a medical/dental office environment

DE2

Years of Relevant Experience: 2 to 4 years
Preferred Education: Associates Degree or equivalent

Role Description

Able to follow written and spoken instructions.
Minimum of 35 wpm.
Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform.
Ability to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques.
Ability to conduct basic data mining and data capture efforts.
Services may be required to be provided at supplier’s site using supplier’s equipment. Typically need an end product of electronic data, typically transmitted through FTP.
Keypunch and verify records in specified format (ex. ASCII).
The total number of keystrokes is limited to actual characters, numbers and special characters that are keyed. Spaces, function keys, nulls, and zeros are not counted as keystrokes.
The contractor must complete all data forms within an agreed-upon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession.
Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis.
Pickup and delivery by contractor to be made on a weekly basis.For key entry, required that a second individual completed 100% key verification to control errors.
Knowledge of imaging and visual display operating practices, procedures, and techniques.
Knowledge of arithmetic and numbering systems.
Ability to operate equipment with speed and accuracy to ensure information is captured.