Data Entry Coordinator

Suburban Automotive Services; Auburn Hills (MI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Weekly pay

On-demand pay

Medical, dental, and vision insurance

Disability and life insurance

401K with company match

Paid time off: 2 weeks after 30 days

Job summary

GLS North America is seeking a Tolls and Violations Coordinator to support the Global Logistics CVO team. The role handles tolls, violations, and related customer inquiries, with data management in Excel and document digitization.

Excellent communication and reliability are essential in a structured office environment. Hours are Monday–Friday, 7:30am–4pm, with benefits including medical/dental/vision, 401K with company match, and paid time off.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Proficient with Microsoft Office (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Excellent organizational skills and reliability.

Responsibilities

• Communicate with executives by phone and email.
• Process systems and paperwork for vehicles.
• Handle driver inquiries and problem solve.
• Process violation payments online and by phone.
• Manage company data in Excel and maintain records.
• Digitize documents and organize files.

Skills

Customer service

Microsoft Excel

Microsoft Word

PowerPoint

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it’s fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Why Work for Us?

• Stability & Success: 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you’ll always know when you’re working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life: From medical, dental, and vision coverage, to disability and life insurance, we’ve got you covered.
• 401K with Company Match: Plan for your future while working with us.
• Paid Time Off: 2 weeks of PTO starting after just 30 days.
• Recognition Programs: We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement: We’re proud to support our local communities through participation in various events.

As a member of the Global Logistics CVO (Company Vehicle Operations) Team, the Tolls and Violations Coordinator is responsible for processing and managing all tolls and violations, addressing customer inquiries, and assisting in resolution.

Salary Overview

The pay rate for this role starts at $19 per hour based on experience.

Hours

The hours for this role are Monday through Friday 7:30am to 4pm.

Tolls And Violations Coordinator Responsibilities Include

• Communicate with executives via phone and email.
• Process systems and paperwork for vehicles.
• Problem solve and assist with driver inquiries.
• Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.
• Process Violation payments online and via phone. Accurate and secure handling of all financial transactions within the department.
• Primarily manage and update company data on Microsoft Excel spreadsheets.
• Efficient and accurate processing of incoming mail.
• Reviewing and researching various types of documents.
• Digitizing physical documents, organizing both physical and digital files and maintaining records.

Tolls And Violations Coordinator Qualifications And Skills

• A high school diploma/GED.
• 1 year of previous customer service experience.
• Base PC skills with a solid understanding of Microsoft Office products such as Excel, Word, PowerPoint, etc.
• Strong written and verbal communication skills.
• Strong analytical/problem-solving ability.
• Excellent organizational skills, yet flexible to accomplish objectives that are often subject to change.
• Able to work independently with minimal supervision and direction.Must have superior attendance, be prompt, and reliable.

Tolls and Violations Coordinator Working Conditions and Physical Demands include:

• This position is performed in an office setting. Applicants must be okay sitting for extended periods of time.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.