Data Entry Clerk, MSO

Henry Schein; Lenexa (KS); On-site; USD 36,000 - 42,000; Full time

Job summary

Henry Schein, Inc. is seeking a data entry associate to input work orders for dental and lab handpieces and verify warranty claims. You will enter data accurately across software systems and support Customer Service during high call volume, using Microsoft Office daily.

The role requires a high school diploma or equivalent and preferred experience with Word/Excel, plus basic math and reading procedures to follow standard work instructions.

Qualifications

• High School degree or equivalent required.
• Previous experience in a relevant position desired.
• Experience using Microsoft Office (Word, Excel) preferred.
• Basic computer skills and software use (email, document prep, and spreadsheets) desired.

Responsibilities

• Enters work orders for dental and laboratory handpieces
• Reviews work orders to verify customer warranty claims
• Accurately enter data into corresponding fields within various software programs
• Completes warranty work for various vendors, specifically tracking items to ensure accuracy
• Acts as a backup to the Customer Service Representatives, by assisting with taking overflow telephone calls, at times of high call volume
• Work with Microsoft Office
• Participates in special projects and performs other duties as required

Skills

Data entry

Basic math & logic

Microsoft Office

Reading procedures

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Responsible for entering work orders for dental and laboratory handpieces. Reviews work orders to verify customer warranty claims. Accurately enter data into corresponding fields within various software programs.

KEY RESPONSIBILITIES

• Enters work orders for dental and laboratory handpieces
• Reviews work orders to verify customer warranty claims
• Accurately enter data into corresponding fields within various software programs
• Completes warranty work for various vendors, specifically tracking items to ensure accuracy
• Acts as a backup to the Customer Service Representatives, by assisting with taking overflow telephone calls, at times of high call volume
• Work with Microsoft Office
• Participates in special projects and performs other duties as required

WORK EXPERIENCE

• Previous experience in a relevant position desired
• Experience using Microsoft Office (Word, Excel) preferred

PREFERRED EDUCATION

• High School degree or equivalent required

KNOWLEDGE, SKILLS & COMPETENCIES

• Ability to read, understand and perform standard procedures and work instructions
• Basic math and logic skills required
• Basic computer skills and software use (email, document prep, and spreadsheets) desired

TRAVEL / PHYSICAL DEMANDS

Travel – typically not required Position typically works in an office environment where environmental conditions are stable While performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch and lift up to 15 pounds

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants.

It is important to us to offer different types of work arrangements. Please see the types we offer below:

• Work From Home: Work is performed directly from the TSM's home office.
• Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.
• Onsite: Work is performed exclusively at a company facility.
• Field: Position requires traveling to different locations within a specific geographic territory, as assigned.