Data Entry Clerk - Billing I

QUEST DIAGNOSTICS INC; Town of Clifton (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Well-being programs

Blueprint for Wellness

Mental health program

Vacation and time off

Holidays and MyDay

Financial coaching

401(k) match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Matching gifts program

Education assistance

Job summary

Quest Diagnostics is hiring a Data Entry Clerk - Billing I for a Monday to Friday shift 7:00 AM to 3:30 PM Eastern in the New York area.

The role performs data entry for accessions and billing, ensuring HIPAA compliance, accuracy, and timely documentation. The position offers comprehensive benefits and a pay range of $17.20 to $21 per hour, with potential annual bonus based on performance.

Qualifications

• High School Diploma; GED or equivalent work experience.
• 1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service Skills, and Insurance Payor Knowledge
• Proficient in Windows PC applications; strong keyboard and navigation skills
• Maintain Compliance and HIPAA standards at all times.
• Meet or exceed daily production standards.
• Meet or exceed daily quality standards.
• Consistent attendance with ability to meet work schedule including the required training period.
• Successful completion of the new hire training and demonstrated proficiency required.

Responsibilities

• Research, obtains and enters missing information/demographics for completion of accessions.
• Conducts data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems and associated applications.
• Informs customers of billing problems/issue findings and resolutions as appropriate.
• Handles sensitive client and patient interactions.
• Maintains timely, accurate documentation for all appropriate transactions.
• Reports problems, and errors to management including PHI breaches.
• Ability to work independently and as part of a team.
• Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
• Other duties and tasks as required/cross functional training.

Skills

Billing Knowledge

Billing Data Entry

Customer Service

Insurance Payor Knowledge

Typing 60 WPM

Education

High School Diploma or GED

Some college preferred

Tools

Windows PC Applications

Job description

Job Description

Data Entry Clerk - Billing I - Monday to Friday, 7:00 AM to 3:30 PM Eastern

Pay range: $17.20 - $21 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities:

• Research, obtains and enters missing information/demographics for completion of accessions.
• Conducts data entry for completion of accessions.
• Demonstrates competency in eligibility, billing and receivable systems and associated applications.
• Informs customers of billing problems/issue findings and resolutions as appropriate.
• Handles sensitive client and patient interactions.
• Maintains timely, accurate documentation for all appropriate transactions.
• Reports problems, and errors to management including PHI breaches.
• Ability to work independently and as part of a team.
• Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
• Other duties and tasks as required/cross functional training.

Required Qualifications:

• High School Diploma; GED or equivalent work experience.
• 1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service Skills, and Insurance Payor Knowledge
• Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
• Maintain Compliance and HIPAA standards at all times.
• Meet or exceed daily production standards.
• Meet or exceed daily quality standards.
• Consistent attendance with ability to meet work schedule including the required training period.
• Successful completion of the new hire training and demonstrated proficiency required.

Preferred Qualifications:

• Some college preferred.
• Medical terminology knowledge
• Ability to type and maintain a keying average of 60 WPM.
• Understands multiple billing requirements across varies payers and states.
• Ability to work overtime as needed based on departmental needs.

Soft Skills:

• Ability to work well with a fast-paced team and environment.
• Ability to adapt to changes.
• Ability to have Excellent communication skills, both verbal and written.
• Ability to multi-task.

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Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.