Data Entry Associate II

The Alliance; Madison (WI); On-site; USD 32,000 - 46,000; Full time

Job summary

The Alliance, based in Madison, Wisconsin, is seeking a detail-oriented data entry specialist to join our claims preparation team. You will enter, update, and verify information across internal databases, ensuring accuracy and security while supporting timely processing of materials.

You will collaborate with colleagues to resolve discrepancies, maintain data standards, and uphold confidentiality. The role emphasizes independent workload management and ongoing process improvement within a

Qualifications

• Strong accuracy and efficiency in data entry.
• Reviews information before entry and resolves discrepancies.
• Maintains confidentiality and data security.
• Collaborates with teammates to ensure timely processing.

Responsibilities

• Enter, update, and maintain information in internal databases with high accuracy.
• Review and verify information prior to entry and address routine discrepancies.
• Prepare completed claims and related materials for mailing.
• Manage workload to meet productivity, accuracy, quality, and timeliness.
• Collaborate with team to gather and update information and support timely processing.
• Cross-train and assist with onboarding as needed.
• Perform other duties as assigned.

Skills

Data entry accuracy

High attention to detail

Time management

Team collaboration

Confidentiality

Job description

How You Will Contribute

• Independently enters, updates, and maintains information in internal databases and systems with a high degree of accuracy, completeness, and efficiency.
• Reviews and verifies information prior to entry and independently addresses routine discrepancies or missing information using established resources and procedures.
• Prepares completed claims and related materials for mailing by reviewing, collating, sorting, and placing materials in assigned mail bins.
• Independently manages assigned workload while consistently meeting established productivity, accuracy, quality, and timeliness expectations.

Data Entry & Claims Preparation

• Independently enters, updates, and maintains information in internal databases and systems with a high degree of accuracy, completeness, and efficiency.
• Reviews and verifies information prior to entry and independently addresses routine discrepancies or missing information using established resources and procedures.
• Prepares completed claims and related materials for mailing by reviewing, collating, sorting, and placing materials in assigned mail bins.
• Independently manages assigned workload while consistently meeting established productivity, accuracy, quality, and timeliness expectations.

Data Quality & Integrity

• Monitors entered information for accuracy and completeness and independently corrects routine data entry errors.
• Researches discrepancies using available systems, resources, and procedures and determines when additional review or escalation is necessary.
• Ensures data is entered and maintained in accordance with established standards, processes, and requirements.
• Maintains confidentiality and consistently follows established data security and privacy requirements.
• Maintains proficient knowledge of departmental systems, data standards, claims processes, procedures, and workflows.

Team Collaboration & Continuous Improvement

• Collaborates with team members and appropriate internal partners to gather, verify, and update information and support timely processing.
• Shares knowledge and provides guidance to colleagues on established data entry procedures, systems, and resources as needed.
• Identifies recurring data issues, workflow challenges, or opportunities to improve efficiency and data quality and communicates observations to appropriate staff.
• Contributes ideas and feedback that support improvements to data entry procedures, documentation, and departmental processes.
• Assists with cross-training and onboarding activities as needed.
• Performs other duties as assigned.