Data Entry Operator 2

Ask IT consulting; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Ask IT Consulting Inc. is seeking a Dental Unit Claims Processing Team member to perform data entry, general office tasks, and handle phone calls from providers and recipients.

The position supports dental unit staff by logging and updating prior authorization requests and ensuring accurate data entry in the MMIS system. Ideal candidates have 2–4 years of relevant experience, an associate degree or equivalent, and the ability to follow written and spoken instructions.

Qualifications

• Experience in dental or medical claims processing is preferred.
• Experience answering phones in a medical/dental office environment is a plus.
• 2–4 years of relevant experience.
• Associates degree or equivalent preferred.
• Strong ability to follow written and spoken instructions.

Responsibilities

• Open and distribute mail to dental unit staff.
• Log incoming prior authorization requests.
• Update records in the MMIS system.
• Answer incoming calls from providers and recipients; provide policy information as needed.
• Transfer calls to dental unit staff when necessary.

Skills

Data entry

Phone support

Medical/dental claims

MMIS system navigation

Data mining

FTP transfers

Education

Associates Degree

Tools

MMIS system

Imaging equipment

Job description

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients.

Job Description

Short Description: This position will be a member of the Dental Unit Claims Processing Team providing data entry, general office, and answering phone calls from providers and recipients.

Complete Description: Dental Unit Claims Processing Team member

Duties include:

• Opening and distributing mail to dental unit staff
• Logging incoming prior authorization requests
• Adding or updating prior authorization records in the MMIS system
• Answering incoming phone calls from providers and recipients;
  • Providing basic policy information to callers
  • Looking up information in the MMIS system
  • When necessary, transferring calls to other dental unit staff.

Qualifications

• Nice to have
• Dental or medical claims processing experience
• Answering phones in a medical/dental office environment
• Years of Relevant Experience: 2 to 4 years
• Preferred Education: Associates Degree or equivalent
• Able to follow written and spoken instructions.
• Minimum of 35 wpm.
• Ability to accurately enter information into a computer, accessing information from a computer, and verifying information on a screen.
• Duties involve utilizing automated equipment, including electronic keyboard, display screen, and sorted memory to perform.
• Ability to operate and understand basic scanning and imaging equipment, including pan, skew, and image correction techniques.
• Ability to conduct basic data mining and data capture efforts.
• Services may be required to be provided at supplier’s site using supplier’s equipment. Typically need an end product of electronic data, typically transmitted through FTP.
• Keypunch and verify records in specified format (ex. ASCII).
• The total number of keystrokes is limited to actual characters, numbers and special characters that are keyed. Spaces, function keys, nulls, and zeros are not counted as keystrokes.
• The contractor must complete all data forms within an agreed-upon amount of time from receipt or average a minimum of a set number of strokes each week data forms are in possession.
• Error rate cannot exceed 1/2%. Error rate is calculated on a character (not field or record) basis.
• Pickup and delivery by contractor to be made on a weekly basis.
• For key entry, required that a second individual completed 100% key verification to control errors.
• Knowledge of imaging and visual display operating practices, procedures, and techniques.
• Knowledge of arithmetic and numbering systems.
• Ability to operate equipment with speed and accuracy to ensure information is captured.

Additional Information

Thanks and Regards,

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