Data Entry Assistant / Typing - Remote

Link-Up Overseas; Denver (CO); Remote; USD 35,000 - 45,000; Full time

Job summary

A remote staffing agency is seeking a Data Entry Assistant for a work-from-home position, requiring an initial training period in the office. The role involves logging cases, managing mail operations, and providing communication support. Candidates should have strong typing skills, attention to detail, and the ability to thrive in a fast-paced environment. Proficiency in English is essential, and Spanish is a plus. This position requires a background check and a commitment to professional standards.

Qualifications

• 1-2 years of relevant administrative experience preferred.
• Experience in an office/clerical environment desired.
• Intermediate computer skills with multiple monitors.

Responsibilities

• Log and create case folders.
• Research and prepare case data.
• Support mail room operations and communications.

Skills

Interpersonal communication skills

Attention to detail

Ability to multi-task

Typing speed (40 WPM)

English proficiency

Spanish proficiency

Tools

MS Office (Excel, Word, Email)

Job description

About the job Data Entry Assistant / Typing - Remote

This is a Work From Home Teleworking position. You must be able to come into the office for approximately 4 - 6 weeks of training and occasionally for additional meetings and various contract requirements.

You must live within a 90 miles commuting radius of the work site.

Case Processing Support

• Logging in petitions; creating and labeling case folders
• Researching cases
• Preparing and entering associated data in systems
• Maintaining the integrity of the files within process units and file storage
• Scanning documents and associating them to electronic case files
• Identifying, reporting and obtaining missing documents for cases

Mail Room Support

• Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
• Operating letter insertion and postage equipment
• Identifying and sorting mail, petitions and files
• Delivering routing sheets/file requests to the appropriate units
• Logging and delivering messages; logging petitions
• Weighing, labeling; pulling and packing outgoing case files

Communications Support

• Logging and delivering messages; logging petitions
• Inputting call questions and/or email responses into tracking system; documenting every call/email
• Escalating calls to supervisors as required by procedures
• Resolving caller questions promptly and efficiently
• Communicating answers clearly and correctly from scripted call response plan
• Referencing answers from a computer while also rapidly typing notes into a system

Intermediate Computer Skills

• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a typing test of at least 40 WPM with no errors

Individuals will be required to complete a background security investigation prior to beginning employment.

Qualifications

• One (1) to two (2) years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office including Excel, Word and Email
• Good Interpersonal and Professional Communication Skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance