Data Entry and Operations Specialist

Prime Health Services; Franklin (TN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance (HDHP with HSA)

Dental and Vision Insurance

Disability insurance

Life insurance

Generous PTO

Employee recognition programs

Corporate office amenities

Frequent employee events

Job summary

Prime Health Services in Franklin, TN is seeking a Data Entry and Operations Specialist to support multiple operational teams. You will verify provider demographics, update databases, and help maintain accurate client records, contracts, and communications.

This role emphasizes data quality, efficiency, and professional service. You'll collaborate across departments, manage mail and supply tasks, and assist with audits and reporting while ensuring confidentiality and reliability in a fast-paced

Qualifications

• High School Diploma or GED required; Associate or Bachelor’s degree preferred.
• 2+ years of clerical or customer service experience—healthcare experience strongly preferred.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams).
• Excellent written and verbal communication skills.
• Ability to multitask, stay organized, and thrive in a fast-moving environment.
• Strong attention to detail, confidentiality, and reliability.

Responsibilities

• Verify demographics with medical provider offices and update databases.
• Research information, respond to emails, and route questions to internal teams.
• Support audits and contracts reviews to ensure accuracy and compliance.
• Enter provider demographic and reimbursement details; assist with reporting.
• Build and maintain accurate medical provider panels for workers’ compensation clients.
• Welcome visitors, answer calls, and assist with general office tasks.

Skills

MS Office proficiency (Word, Excel, P

Written and verbal communication

Multitasking

Attention to detail and confidential

Education

High School Diploma or GED

Associate degree preferred

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Description

Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry and Operations Specialist to join our growing team. In this role, you’ll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams.

If you enjoy being the dependable “go-to” person who keeps things running seamlessly, this is the role for you!

What You’ll Do

As a Data Entry and Operations Specialist, you’ll work across several key operational areas, including:

Data Integrity

• Communicate daily with medical provider offices to verify demographics
• Research information, respond to emails, and update internal databases
• Route questions to the appropriate internal teams

Data Quality

• Support audits and special projects to ensure accuracy and compliance
• Review client contracts and partner network data
• Identify trends and share findings with management

Data & Contract Entry

• Enter provider demographic and reimbursement details
• Scan, file, and assist with basic reporting
• Ensure welcome packets and outgoing mail campaigns are completed accurately and on time

Panel Building

• Build and maintain accurate medical provider panels for workers’ compensation clients
• Log client requests and ensure updates are completed promptly

Reception Support

• Welcome visitors, clients, and vendors
• Answer main phone lines and route calls
• Maintain break areas and manage supply ordering
• Assist with meeting set‑ups, mail distribution, and general office tasks

Requirements

What You Bring

• High School Diploma or GED required; Associate or Bachelor’s degree preferred
• 2+ years of clerical or customer service experience—healthcare experience strongly preferred
• Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams)
• Excellent written and verbal communication skills
• Ability to multitask, stay organized, and thrive in a fast-moving environment
• Strong attention to detail, confidentiality, and reliability

Why You’ll Love Working at PHS

Benefits

• Medical Insurance (high-deductible plan with HSA)
• Dental and Vision Insurance
• Company-paid short-term & long-term disability
• Company-paid group term life insurance
• Generous PTO Policy
• Employee recognition programs
• Corporate office amenities including
• Frequent employee events

About Prime Health Services

Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we’ve partnered with insurance carriers, TPAs, self-insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.