Data Entry and Operations Specialist

Prime Health Services, Inc.; Franklin (TN); Presencial; USD 40 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental & Vision Insurance

Disability Insurance

Life Insurance

PTO Policy

Employee recognition programs

Office amenities

Employee events

Resumo da oferta

Prime Health Services, Inc. is seeking a Data Entry and Operations Specialist to support multiple departments, ensure data quality, and deliver a smooth experience for clients, providers, and internal teams.

You will verify demographics with medical offices, manage data entry and basic reporting, maintain provider panels, and assist with reception duties. This role emphasizes accuracy, reliability, and teamwork in a fast-paced healthcare environment.

Qualificações

• High School Diploma or GED required; a higher degree is preferred.
• Minimum 2+ years in clerical or healthcare-related customer service.
• Proficient in Microsoft Office; strong written and verbal communication.
• Ability to multitask and maintain confidentiality in a fast-paced environment.
• Detail-oriented with excellent organizational skills.

Responsabilidades

• Support multiple operational areas and verify demographics with providers.
• Research information, respond to emails, and update internal databases.
• Enter provider demographics and reimbursement details; assist with basic reporting.
• Build and maintain provider panels for clients and log requests.
• Greet visitors, answer calls, and handle office tasks and supply orders.

Conhecimentos

Communication

Multitasking

Attention to detail

Organization

Confidentiality

Formação académica

High School Diploma or GED

Associate or Bachelor's degree preferred

Ferramentas

Microsoft Office

Excel

Word

Descrição da oferta de emprego

Description

Do you thrive in a fast-paced environment where accuracy, service, and teamwork matter? Prime Health Services is looking for a detail-oriented, customer-focused Data Entry and Operations Specialist to join our growing team. In this role, you’ll support several operational departments, ensure data quality, and help maintain a smooth, professional experience for our clients, providers, and internal teams.

If you enjoy being the dependable “go-to” person who keeps things running seamlessly, this is the role for you!

What You’ll Do

As a Data Entry and Operations Specialist, you’ll work across several key operational areas, including:

Data Integrity

• Communicate daily with medical provider offices to verify demographics


• Research information, respond to emails, and update internal databases


• Route questions to the appropriate internal teams

Data Quality

• Support audits and special projects to ensure accuracy and compliance


• Review client contracts and partner network data


• Identify trends and share findings with management

Data & Contract Entry

• Enter provider demographic and reimbursement details


• Scan, file, and assist with basic reporting


• Ensure welcome packets and outgoing mail campaigns are completed accurately and on time

Panel Building

• Build and maintain accurate medical provider panels for workers’ compensation clients


• Log client requests and ensure updates are completed promptly

Reception Support

• Welcome visitors, clients, and vendors


• Answer main phone lines and route calls


• Maintain break areas and manage supply ordering


• Assist with meeting set‑ups, mail distribution, and general office tasks

Requirements

What You Bring

• High School Diploma or GED required; Associate or Bachelor’s degree preferred


• 2+ years of clerical or customer service experience—healthcare experience strongly preferred


• Strong skills in Microsoft Office (Word, Excel, PowerPoint, Teams)


• Excellent written and verbal communication skills


• Ability to multitask, stay organized, and thrive in a fast-moving environment


• Strong attention to detail, confidentiality, and reliability

Why You’ll Love Working at PHS

Benefits

• Medical Insurance (high-deductible plan with HSA)


• Dental and Vision Insurance


• Company-paid short-term & long-term disability


• Company-paid group term life insurance


• Generous PTO Policy


• Employee recognition programs


• Corporate office amenities including


• Frequent employee events

About Prime Health Services

Prime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001, we’ve partnered with insurance carriers, TPAs, self‑insured groups, and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast, flexible, and dependable service to our clients while supporting a collaborative, employee-focused workplace.