Data-Driven Warranty & Reliability Engineer

NSK; Ann Arbor Charter Township (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation & Holidays

Life Insurance

Career Growth

Job summary

NSK Americas is seeking a Warranty Engineer to lead warranty analysis, failure investigations and reliability improvements. You will translate data into actionable insights and partner with design, manufacturing, and quality teams to reduce field failures and improve product performance.

The role focuses on data records, statistical analysis, and clear technical reporting, with some travel to manufacturing sites or customer locations as needed.

Qualifications

• Bachelor's degree in engineering or related field.
• Minimum 5 years in warranty, reliability, or product engineering.
• Experience in root cause analysis and failure investigation.
• Strong data analysis and statistical skills.
• Experience with databases such as SQL or Access.
• Familiarity with CQI-14 Automotive Warranty Management.
• Excellent technical writing and communication skills.
• Experience in automotive or high-volume manufacturing environments.
• Experience working with OEM customers.
• Familiarity with warranty systems and field return processes.
• Advanced statistical analysis tool experience.

Responsibilities

• Lead warranty analysis and failure investigations.
• Identify root causes and drive corrective actions.
• Prepare technical reports for leadership and customers.
• Develop and maintain warranty data and reporting tools.
• Apply FTA, PDCA, and quality tools.
• Collaborate with cross-functional teams.
• Support root cause analysis activities for field failures.
• Drive continuous warranty improvement.

Skills

Root cause analysis

Data analysis

Statistical methods

Technical writing

Communication skills

Education

Bachelor's degree in engineering

Tools

SQL/Access

CQI-14

Warranty systems

Job description

NSK Americas is seeking a Warranty Engineer to lead warranty analysis, failure investigations and reliability improvements. You will translate data into actionable insights and partner with design, manufacturing, and quality teams to reduce field failures and improve product performance.

The role focuses on data records, statistical analysis, and clear technical reporting, with some travel to manufacturing sites or customer locations as needed.