Data-Driven Tech & Process Analyst

Jobless; La Plata, Northern (MD, KY); Hybrid; USD 68,000 - 83,000; Full time

Job summary

State’s Attorney’s Office for Charles County in Maryland seeks a Technical Business Analyst to optimize data, technology, and workflows for more efficient operations and data-informed prosecution.

The analyst connects people, data, and systems, identifying automation opportunities and implementing improvements across case management, digital evidence, and other platforms. Strong communication and analytical skills are essential.

Qualifications

• Bachelor’s degree in business analytics, information systems, computer science, data analytics, mathematics, statistics, economics, business administration, or a related field.
• Strong analytical, critical-thinking, and problem-solving skills.
• Ability to evaluate business processes and technology systems and identify opportunities for improvement and automation.
• Ability to analyze and interpret data and communicate findings clearly.
• Strong attention to detail and commitment to data accuracy.
• Ability to learn and effectively use new software, databases, and technology platforms.

Responsibilities

• Evaluate business processes, workflows, and technology systems to identify opportunities for increased efficiency, automation, and operational improvement.
• Work with staff and leadership to understand business needs, identify problems, and develop practical technology-based solutions.
• Analyze current workflows and translate operational needs into clear business and technical requirements.
• Recommend and assist with the implementation of process improvements, system enhancements, and automated workflows.
• Assist with system configuration, testing, development, integrations, and implementation as appropriate.
• Evaluate and maximize the capabilities of the SAO’s case management, digital evidence, and other technology systems.
• Analyze, extract, and interpret data from SAO systems to support strategic planning, crime reduction efforts, and data-informed decision-making.
• Develop and maintain accurate reports, dashboards, spreadsheets, tables, graphs, maps, and other data visualizations.
• Identify and address data quality, reporting, workflow, and system issues.
• Develop and document processes, procedures, workflows, and best practices.
• Support the implementation of new or enhanced technology, automation, and business processes.
• Work with staff, leadership, vendors, and agency partners on technology and process improvement initiatives.
• Research emerging technologies, automation capabilities, and industry best practices and recommend opportunities that may enhance SAO operations.

Skills

Analytical thinking

Data interpretation

Communication skills

Microsoft Office proficiency

Problem-solving

Confidentiality

Education

Bachelor’s degree in related field

Tools

SQL

Excel

Data visualization tools

Job description

State’s Attorney’s Office for Charles County in Maryland seeks a Technical Business Analyst to optimize data, technology, and workflows for more efficient operations and data-informed prosecution.

The analyst connects people, data, and systems, identifying automation opportunities and implementing improvements across case management, digital evidence, and other platforms. Strong communication and analytical skills are essential.