Data Content Analyst I - Case Tracking & Justice Tech

Bronx District Attorney; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Bronx District Attorney’s Office is seeking a Data Content Analyst I to support the Information Technology Unit. You will set up and maintain case records, provide case-status inquiries, and perform data quality checks on daily feeds, ensuring data accuracy across BXDA systems.

The role requires 3+ years of related work or an associate's degree with relevant experience; strong Excel/Word skills and attention to detail are essential for timely, accurate case processing.

Qualifications

• High school graduation or equivalent with three years of community work or related duties or equivalent.
• Preferred: Associate’s degree, or HS diploma with two years in law/government/community organization.

Responsibilities

• Set up and maintain case records of court adjournments and dispositions in case-tracking systems.
• Provide case-related inquiry support to internal and external users regarding status, court dates, and attorney details.
• Perform analytical research to evaluate daily external feeds to identify issues or discrepancies; prepare reports and coordinate fixes.
• Provide first-level system support by performing diagnostic tests and troubleshooting to resolve or escalate issues.
• Administer user access control for internal applications and coordinate access requests for external applications.
• Participate in data and system testing for rollouts and enhancements (BXDA, ECMS, CPR, NICE, etc.).
• Provide other case access/tracking support as required.

Skills

Criminal Justice familiarity

Multi-tasking

Excellent communication skills

Exceptional organizational skills

Excellent customer service skills

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Word

Microsoft Excel

Job description

Bronx District Attorney’s Office is seeking a Data Content Analyst I to support the Information Technology Unit. You will set up and maintain case records, provide case-status inquiries, and perform data quality checks on daily feeds, ensuring data accuracy across BXDA systems.

The role requires 3+ years of related work or an associate's degree with relevant experience; strong Excel/Word skills and attention to detail are essential for timely, accurate case processing.