Data-Driven Research & Assessment Specialist

Winston Salem State University; Winston-Salem (NC); On-site; USD 62,000 - 75,000; Full time

Job summary

Winston-Salem State University in Winston-Salem, NC, is seeking a Research and Assessment Specialist to join the Office of Institutional Assessment and Research. The primary purpose is to provide staff, faculty, and administration with data to improve instruction and the academic environment for student success.

The Office collects data, analyzes it, and presents findings to support planning, decision‑making, and policy development across the university.

Qualifications

• Bachelor's degree in psychology, education, statistics, behavioral science or related field.
• Three years of assessment related training or experience in a higher education setting, including one year of experience conducting statistical analyses and preparing reports using qualitative or quantitative data.
• All degrees must be received from appropriately accredited institutions.
• Equivalent combination of training and experience.

Responsibilities

• Assist in fulfilling internal data requests for institutional planning and assessment.
• Lead course evaluation processes and assist with academic planning efforts.
• Coordinate assessment activities with other staff and faculty, manage multiple tasks and different timelines as required by each specific activity.
• Keep up with developments and trends in educational learning outcomes and survey research.
• Maintain knowledge of research and survey design principles as well as data analysis procedures using software such as Qualtrics, Survey Monkey, Survey Tracker, Watermark's Course Evaluation and Survey, and Microsoft Forms, etc.
• Develop questionnaires, surveys, and sampling methods to ensure accurate and valid data collection.
• Prepare detailed reports, charts, and presentations to communicate findings to stakeholders and management.
• Monitor survey performance, check for bias, and maintain data accuracy.
• Collaborate with teams to align survey objectives with business strategies, such as market research or policy development.
• Coordinate resources to obtain institutional data and support institutional effectiveness
• Compile data from multiple sources including assessment platforms such as Watermark, Taskstream, and SPOL.
• Assist with the collection, analysis, and interpretation of institutional data using WSSU technology software to include but not limited to EAB, Watermark, Webfocus, etc.
• Interpret results, conduct appropriate analyses, decide how to present and visualize data in the preparation of reports

Education

Bachelor's degree in psychology, education, statistics, behavioral science or related field

Master's degree in Psychology, Education, Statistics, Behavioral Science or related field

Tools

Qualtrics

Survey Monkey

Survey Tracker

Watermark

Course Evaluation

Microsoft Forms

EAB

Webfocus

SPOL

Taskstream

Job description

Winston-Salem State University in Winston-Salem, NC, is seeking a Research and Assessment Specialist to join the Office of Institutional Assessment and Research. The primary purpose is to provide staff, faculty, and administration with data to improve instruction and the academic environment for student success.

The Office collects data, analyzes it, and presents findings to support planning, decision‑making, and policy development across the university.