Data-Driven Ops Specialist - Pay-for-Performance, PTO

Staples; Town of Montgomery (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Inclusive culture with associate-led B

Full-Time and Part-Time benefits

Discounts & Wellness programs

Job summary

Staples' supply chain team is dedicated to meeting our customers’ needs. This role runs reports in WMS and related systems, assists department leaders, and analyzes data to drive improvements. Work in a fast-paced warehouse environment coordinating with clerical, supervisors and central services.

The position requires basic Microsoft Excel, knowledge of WMS/Sunbeam, and ability to communicate clearly. Staples offers competitive pay, comprehensive benefits, and an inclusive culture.

Qualifications

• 1+ years of basic Microsoft Excel
• 1+ years of basic knowledge of EXE/PKMS/WMS, Sunbeam, BRIO, Cubiscan ecosystem
• Certification in Material Handling equipment or willingness to learn
• Microsoft Access experience preferred
• Power BI experience preferred

Responsibilities

• Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems.
• Assist department leader in managing the workflow as needed.
• Provide required information to supervisors and managers to meet reporting and metric requirements.
• Assist with communicating information to departmental teams.
• Analyze data from information and develop recommendations for action or improvement.
• Maintain system as required due to upgrades or business changes.
• Ensure compliance with systems and SOPS and audit activity to ensure compliance.
• Coordinate and communicate any major changes or enhancements to the systems.
• Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services.
• Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues.
• Provide support and backup for operations specialist role in other departments as needed.
• Provide support and backup in various warehouse functional areas as needed.
• Direct associate concerns to department leader.

Skills

Math skills

Verbal and written communication

Data-driven problem solving

Team collaboration

Process improvement

Tools

Microsoft Excel

EXE/PKMS/WMS

Sunbeam

BRIO

Cubiscan

AMS software for Cubiscan

Microsoft Access

Power BI

Job description

Staples' supply chain team is dedicated to meeting our customers’ needs. This role runs reports in WMS and related systems, assists department leaders, and analyzes data to drive improvements. Work in a fast-paced warehouse environment coordinating with clerical, supervisors and central services.

The position requires basic Microsoft Excel, knowledge of WMS/Sunbeam, and ability to communicate clearly. Staples offers competitive pay, comprehensive benefits, and an inclusive culture.