Data-Driven Membership Growth Director

Spokane Public Radio; Spokane, Northern (WA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full medical coverage

Vision and dental coverage

Retirement plan

Job summary

Spokane Public Radio is transforming its membership program to build a modern, data-informed, audience-focused approach that deepens relationships and increases donor revenue. The role leads strategy, workflows, and a scalable donor experience across radio, digital, email, direct mail, and new platforms.

Ideal candidates bring fundraising and audience engagement expertise, a willingness to test ideas, and comfort with evolving organizations.

Qualifications

• Experience leading membership programs and donor growth initiatives.
• Ability to design multi-channel campaigns across radio, digital, email, and mail.
• Strong data reporting, metrics, and decision-support skills.
• Proven leadership to supervise staff and coordinate across departments.

Responsibilities

• Design and execute a comprehensive membership strategy focused on acquisition, retention, and donor growth.
• Develop multi-channel membership campaigns across radio, digital, email, direct mail, and emerging platforms.
• Establish clear goals, metrics, and benchmarks to measure success and support decision-making.
• Strengthen stewardship and communication to deepen donor relationships and lifetime value.
• Ensure donor interactions reflect SPR’s mission, professionalism, and appreciation.
• Partner with the team to build reporting frameworks that track performance and opportunities.
• Create systems to optimize workflows, tools, and processes for a high-functioning program.
• Provide supervision and direction for membership staff and operations.
• Collaborate across departments to align membership work with organizational goals.

Skills

Fundraising

Audience development

Data-driven decision making

Project management

Communication

Collaboration

CRM experience

Tools

Raiser's Edge

Job description

Spokane Public Radio is transforming its membership program to build a modern, data-informed, audience-focused approach that deepens relationships and increases donor revenue. The role leads strategy, workflows, and a scalable donor experience across radio, digital, email, direct mail, and new platforms.

Ideal candidates bring fundraising and audience engagement expertise, a willingness to test ideas, and comfort with evolving organizations.