Data-Driven HR & Operations Analyst

New Mexico Department of Justice; Albuquerque (NM); On-site; USD 52,000 - 70,000; Full time

Job summary

The Health Care Authority (HCA) in New Mexico seeks a Business Operations Analyst (HCA/DDSD#12836) to oversee HR and administrative transactions and to provide essential support across the Developmental Disabilities Supports Division (DDSD).

Responsibilities include recruitment workflows via Monday.com, HR action processing, liaison with OHR, and coordinating division-wide activities while advising leadership on policy and process improvements.

Qualifications

• High School diploma or equivalent with two years' office admin or related experience.
• Experience with HR processes, recruitment workflows, and payroll tools preferred.
• Proficiency in Monday.com and common HR systems is required.

Responsibilities

• Oversee HR and administrative transactions for the division.
• Provide essential administrative support for staff and operations.
• Serve as liaison with Office of Human Resources (OHR) on staff transitions.
• Coordinate HR actions and reporting; manage office supplies and facilities.
• Support organizational changes for DDSD and advise leadership on process improvements.
• Collaborate with managers and central HR partners to guide policy updates.

Skills

High organization

Detail oriented

Solution oriented

Continuous improvement

Judgment & discretion

Proactive

Systems proficiency

Monday.com

Payroll tools (SHARE)

Applicant tracking systems

Education

High School diploma or equivalent

Tools

Monday.com

SHARE payroll

Job description

The Health Care Authority (HCA) in New Mexico seeks a Business Operations Analyst (HCA/DDSD#12836) to oversee HR and administrative transactions and to provide essential support across the Developmental Disabilities Supports Division (DDSD).

Responsibilities include recruitment workflows via Monday.com, HR action processing, liaison with OHR, and coordinating division-wide activities while advising leadership on policy and process improvements.