Provider Operations Analyst I - Data-Driven Solutions

HMSA; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

HMSA is seeking a Business Analyst I to support Provider Operations by delivering data‑driven insights for major initiatives and by translating business needs into practical analysis and actionable recommendations.

You will work with providers both in writing and by phone to resolve inquiries, gather and analyze data for projects, document findings, and contribute to process improvements through proactive problem solving.

Responsibilities

• Serve as Provider Operations SME on major department and corporate initiatives.
• Clearly articulate business needs to management to avoid negatively affecting the department.
• Conduct data analysis for major projects and operational activities.
• Design analysis, gather and analyze data.
• Analyze trending information to identify root causes and develop resolutions.
• Construct documentation analysis and execute solutions as directed by management.
• Work directly with providers both through writing and over the phone to resolve complex inquiries.
• Proactively identify, research, and conduct analyses to resolve issues and trends that might negatively impact HMSA.
• Performs all other miscellaneous responsibilities and duties as assigned or directed

Job description

HMSA is seeking a Business Analyst I to support Provider Operations by delivering data‑driven insights for major initiatives and by translating business needs into practical analysis and actionable recommendations.

You will work with providers both in writing and by phone to resolve inquiries, gather and analyze data for projects, document findings, and contribute to process improvements through proactive problem solving.