Data-Driven Client Success Strategist — NY Office

Apexbit Solutions; New York, Northern (NY, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Modern NYC office

Career growth in operations management

Job summary

Apexbit Solutions is seeking a data-driven Client Success Strategist to join our New York Operations team. You will analyze client health, optimize the customer journey, and help scale operations alongside our growing client base.

You will partner with Product to advocate for features, lead strategic reviews with key accounts, and drive long-term alignment. The ideal candidate has a background in operations, customer success, or strategy consulting and is comfortable working with data to inform

Qualifications

• Background in Operations, Customer Success, or Strategy Consulting.
• Analytical prowess—comfortable working with data to drive decisions.
• Excellent organizational skills and the ability to manage multiple high-priority projects.
• Based in or willing to work from our New York office.

Responsibilities

• Analyze customer data to identify patterns, risks, and opportunities for expansion.
• Develop and refine operational playbooks for the Client Success team.
• Partner with the Product team to advocate for features that drive client satisfaction.
• Lead high-level strategic reviews with key accounts to ensure long-term alignment.

Skills

Data analysis

Operations background

Customer success

Project management

Job description

Apexbit Solutions is seeking a data-driven Client Success Strategist to join our New York Operations team. You will analyze client health, optimize the customer journey, and help scale operations alongside our growing client base.

You will partner with Product to advocate for features, lead strategic reviews with key accounts, and drive long-term alignment. The ideal candidate has a background in operations, customer success, or strategy consulting and is comfortable working with data to inform