Data-Driven Care Quality Coordinator

AltaPointe Health; Northern (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

AltaPointe Health is seeking an FQHC Quality Assurance Care Coordinator to support high-quality, patient-centered care across its clinics. You will assist in implementing and maintaining the QI/QA program, collaborate with clinical and administrative teams, and use healthcare analytics to identify gaps and improve outcomes.

The role emphasizes data integrity, charting accuracy, and preparation for accreditation surveys, with a focus on population health data, care rosters, and value-based care

Qualifications

• Bachelor’s degree in healthcare field with at least two years of related experience.
• Knowledge of quality/performance improvement in healthcare.
• Proficiency with Microsoft Office and reporting tools.
• Strong analytical and communication skills.

Responsibilities

• Assist in implementing, coordinating, and enhancing the QI/QA program to ensure high-quality, patient-centered care while maintaining confidentiality.
• Collaborate with clinical teams, administrative staff, and payors to develop, monitor, and evaluate quality goals, dashboards, and outcome reports.
• Recommend and implement quality improvement initiatives based on data analysis and identified clinic needs.
• Provide ongoing monitoring and support for patients through outreach, reminder calls, and coordination of preventive and chronic care services.
• Assist clinical teams in engaging patients in need of follow-up or additional care management services to address gaps in care.
• Manage payer data and clinic rosters to support care gap closure and population health management.
• Generate and analyze provider/clinic performance reports to monitor progress toward QI/QA goals.
• Utilize healthcare analytics and external data sources to identify, track, and close care gaps (e.g., screenings, immunizations, chronic disease management).
• Support data integrity, accuracy, and completeness through data validation and hygiene activities.
• Support patient satisfaction efforts, data collection, trend analysis, and corrective actions on feedback and grievances.
• Assist in preparing for and participating in accreditation surveys (HRSA OSVIs, Joint Commission, payer audits).
• Seeks supervision and consultation as needed.
• Accepts and uses suggestions for improvement and actively works to enhance skills.
• Treats patients with care, dignity and confidentiality; teamwork with coworkers.
• Actively participates in AltaPointe committees and follows policies.

Skills

Analytical thinking

Critical thinking

Communication skills

Data analysis

Planning & time management

Attention to detail

Education

Bachelor’s degree in healthcare (social services/behavioral health, nursing or equivalent)

Tools

Microsoft Office

Healthcare software

Reporting tools

Job description

AltaPointe Health is seeking an FQHC Quality Assurance Care Coordinator to support high-quality, patient-centered care across its clinics. You will assist in implementing and maintaining the QI/QA program, collaborate with clinical and administrative teams, and use healthcare analytics to identify gaps and improve outcomes.

The role emphasizes data integrity, charting accuracy, and preparation for accreditation surveys, with a focus on population health data, care rosters, and value-based care