Data Control Clerk II

Job On Remote Online USA; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare service provider located in New York is seeking a Data Control Clerk II to manage telephone support for the Support Services Call Center. The role involves dispatching services, entering data into the TMS system, and processing emergency notifications. Candidates should have a High School Diploma or GED, with two years of clerical experience in customer service. Strong communication, interpersonal skills, and detail orientation are essential. This is a full-time position offering a chance to be a key player in a supportive environment.

Qualifications

• Two years of clerical/data entry experience required, preferably in a customer service setting.
• Knowledge of personal computer applications necessary.

Responsibilities

• Answer telephone lines for the Support Services Call Center.
• Dispatch services to respond to callers.
• Enter data into the TMS system.
• Process emergency notification requests.

Skills

Detail oriented

Excellent telephone etiquette

Strong time management skills

Excellent communication skills

Interpersonal skills

Education

High School Diploma or GED Certification

Job description

Full Job Description

Full-time

Responsibilities

The primary purpose of the Data Control Clerk II position is to perform all tasks related to answering telephone lines for the Support Services Call Center at University Hospital, dispatching services to respond to callers, and entering data into the TMS system. Processes emergency notification requests, such as overhead paging announcements, activation of pagers, and initiation of emergency codes.

Qualifications

High School Diploma or GED Certification required. Two (2) years of clerical/data entry experience, preferably in a customer service-oriented setting. Detail oriented with excellent telephone etiquette required. Must be a team player with strong time and stress management skills. Excellent communication and interpersonal skills a must. Knowledge of personal computer applications required. Additional customer service experience may be substituted for clerical experience at managements discretion.