Data Content Analyst II

Bronx District Attorney; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

The Office of the District Attorney, Bronx County (BXDA) is seeking a Data Content Analyst II to ensure accurate, complete, and transparent data in the case tracking system and to support inbound/outbound data integrations. The role will also assist multiple bureaus with analysis and reporting and maintain reproducible automated reports.

Key qualifications include a bachelor’s degree in information systems or CS or 2+ years in related fields, plus strong skills in Power BI, SQL, Python/R, and

Qualifications

• Bachelor’s degree in Information systems / Computer Science related majors or at least two years of working experience in associated fields.
• A background in Criminal justice, legal studies/related fields is a plus.

Responsibilities

• Serve as a mentor and subject matter expert on complex data feeds and the relationships in the data with the ability to assist / train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis, prepare and deliver reports on overall plans, activities, and performance metrics and collaborate across bureaus to develop strategies to correct deficiencies or problems.
• Resolve escalated issues by analyzing systems or data issues to assess accessibility, accuracy and identify opportunities for system enhancements/corrections or new data sources.
• Monitor daily inbound data feeds to ensure the reception of accurate information from external agencies update the affected database(s) to be ready for BXDA consumption and use.
• Research competitive solutions that assist in customer service of internal applications and telecommunications systems (ex. IVR System) and provide a comparison matrix of potential solutions.
• Template creation and maintenance for document standardization (ex. Affidavits).
• Content administration for intranet/internal application portals.
• Maintain and execute tools and methods to support reproducible and automated reports and analyses.
• Provide support to other bureaus across the agency on analysis and reporting.

Skills

Organizational skills

Communication skills

Multitasking

Analytical thinking

Verbal/written communication

Legal terminology knowledge

Judgment and ethics

Confidentiality

Power BI

SQL

Python/R

Prosecution case management systems

Microsoft Office

Education

Bachelor’s degree in Information Systems / Computer Science

2+ years related experience

Tools

Power BI

SQL

Python

R

Prosecution Case Management Systems

Microsoft Office

Job description

The Office of the District Attorney, Bronx County ("BXDA") is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.

In furtherance of this mission, the BXDA seeks experienced and enthusiastic Data Content Analyst II.

The Data Content Analyst II will play a crucial role in ensuring that the data entered into the case tracking system is accurate, complete, and transparent and will support the office in meeting its obligations under these new laws. The Data Content Analyst will also play a key role in maintaining the integrity of case tracking system(s), especially the inbound and outbound data integrations, while ensuring timely and accurate case information and providing support to other bureaus across the agency on analysis and reporting.

Job Responsibilities

Specific duties will include but are not limited to the following:

• Serve as a mentor and subject matter expert on complex data feeds and the relationships in the data with the ability to assist / train Tier 1 staff in verifying data accuracy.
• Perform complex data quality analysis, prepare and deliver reports on overall plans, activities, and performance metrics and collaborate across bureaus to develop strategies to correct deficiencies or problems.
• Resolve escalated issues by analyzing systems or data issues to assess accessibility, accuracy and identify opportunities for system enhancements/corrections or new data sources.
• Monitor daily inbound data feeds to ensure the reception of accurate information from external agencies update the affected database(s) to be ready for BXDA consumption and use.
• Research competitive solutions that assist in customer service of internal applications and telecommunications systems (ex. IVR System) and provide a comparison matrix of potential solutions.
• Template creation and maintenance for document standardization (ex. Affidavits).
• Content administration for intranet/internal application portals.
• Maintain and execute tools and methods to support reproducible and automated reports and analyses.
• Provide support to other bureaus across the agency on analysis and reporting.

Preferred Qualification

Bachelor’s degree in Information systems / Computer Science related majors or at least two (2) years of working experience in associated fields. A background in Criminal justice, legal studies/related fields is a plus.

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Strong organizational and communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Excellent analytical, logical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Knowledge of Microsoft Office, Data Analytic tools (ex . Power BI), Database Query Language (ex. SQL), Scripting languages (ex. Python/R), and Prosecution Case Management Systems.
• Familiarity with legal terminology and court procedures preferred.
• Understanding of the criminal justice system used in New York State and New York City is preferred.
• Ability to exercise good judgment and strong ethics.
• Exhibit an ability to maintain confidentiality of information.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.