Data Content Analyst I

Bronx District Attorney; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Bronx District Attorney’s Office is seeking a Data Content Analyst I to support the Information Technology Unit. You will set up and maintain case records, provide case-status inquiries, and perform data quality checks on daily feeds, ensuring data accuracy across BXDA systems.

The role requires 3+ years of related work or an associate's degree with relevant experience; strong Excel/Word skills and attention to detail are essential for timely, accurate case processing.

Qualifications

• High school graduation or equivalent with three years of community work or related duties or equivalent.
• Preferred: Associate’s degree, or HS diploma with two years in law/government/community organization.

Responsibilities

• Set up and maintain case records of court adjournments and dispositions in case-tracking systems.
• Provide case-related inquiry support to internal and external users regarding status, court dates, and attorney details.
• Perform analytical research to evaluate daily external feeds to identify issues or discrepancies; prepare reports and coordinate fixes.
• Provide first-level system support by performing diagnostic tests and troubleshooting to resolve or escalate issues.
• Administer user access control for internal applications and coordinate access requests for external applications.
• Participate in data and system testing for rollouts and enhancements (BXDA, ECMS, CPR, NICE, etc.).
• Provide other case access/tracking support as required.

Skills

Criminal Justice familiarity

Multi-tasking

Excellent communication skills

Exceptional organizational skills

Excellent customer service skills

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Word

Microsoft Excel

Job description

The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.

In furtherance of this mission, the BXDA seeks experienced and enthusiastic Data Content Analyst I. The Information Technology Unit is seeking a Data Content Analyst I who, under supervision, will perform time-sensitive case-tracking functions.

Job Responsibilities

• Set up and maintain case records of court adjournments and dispositions in case-tracking application systems.
• Provide case-related inquiry support to internal and external users related to status, court dates, and attorney details.
• Perform analytical research to evaluate daily external feeds to identify issues or discrepancies; prepare reports, modify, or coordinate fixes and system problem resolutions to verify system health and integrity to ensure data quality.
• Provide first-level (Level 1) system support by performing diagnostic tests and employing troubleshooting tactics to resolve, coordinate or elevate raised issues in a timely manner.
• Administer user access control for internal applications, telecommunications system, and coordinate access requests for external applications (including coordination and escalation).
• Participate in data and system testing related to any system rollouts, including any enhancement or new applications (ex. BXDA, ECMS, CPR, NICE etc.).
• Provide other related case access/tracking support functions as required.

Preferred Qualifications

An Associate’s degree preferred or a High School diploma/GED and a minimum of two (2) years working experience in a law firm, governmental agency, civic or community organization.

COMMUNITY ASSOCIATE - 56057

Minimum Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

• Familiarity with the Criminal Justice system and/or general court procedures.
• Strong ability to multi-task various assignments.
• Strong computer skills, including familiarity and experience with Microsoft Word and Excel.
• Excellent written, oral, and interpersonal communication skills.
• Exceptional organizational skills and ability to work in a fast-paced environment.
• Excellent customer service skills and the ability to organize information in a concise manner.
• Detail orientated ability to precisely and accurately verify data and correct errors.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.