Data Collection Manager

CCM iHeartMedia Management Services, Inc. | Corp; Virginia; Hybrid; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

401K plan

Employee Assistance Program (EAP)

Volunteer day

Job summary

iHeartMedia is seeking a detail-oriented Sales Operations support professional to help maintain our campaign workflow remotely from Virginia. You will work with the Sales team to prepare materials, verify logs, and ensure campaigns run smoothly with accurate data across digital and broadcast channels.

The role emphasizes strong communication, proficiency in Excel/PowerPoint, and experience with Salesforce is a bonus.

Qualifications

• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive and independent work ethic.
• Collaborative mindset with client service focus.

Responsibilities

• Collaborate with sales support to provide proof of performance materials.
• Ensure advertising campaign success with up-to-date pre/post logs.
• Gather and trim airchecks of live campaign creative, ensuring copy accuracy.
• Pull reporting metrics from platforms to ensure data accuracy for campaigns.
• Communicate with Sales Team to clarify incomplete instructions for accuracy.
• Compile campaign data into PowerPoint for client-facing overviews.

Skills

Communication skills

Multi-tasking

Team collaboration

Salesforce awareness

Tools

Salesforce

Excel

PowerPoint

Job description

iHeartMedia Current employees and contingent workers The audio revolution is here – and iHeart is leading it! iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity. Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone. Only one company in America has the #1 position in everything audio: iHeartMedia!

What We Need:

At iHeartMedia, we reach 9 out of 10 Americans every month through our unmatched audio platforms—and behind every successful campaign is a team dedicated to excellence in client service. You’ll play a vital role in helping our sales teams deliver on our mission tosuper-serve our clients and listeners. You’ll be the operational backbone that ensures our sales process runs smoothly, efficiently, and with heart.

What You’ll Do:

• Collaborate with sales support professionals to provide proof of performance materials for local sellers.
• Ensure the success of advertising campaigns by providing up to date pre and post logs
• Gather and trim airchecks of live campaign creative, ensuring accuracy of copy.
• Pull reporting metrics from various platforms to ensure data accuracy for digital and broadcast campaign performance.
• Comfortably communicate with Sales Team when necessary to provide clarity on incomplete instructions or ambiguity to ensure accuracy of the requests and output.
• Compile campaign data from various platforms into PowerPoint for client-facing campaign overviews and recaps.

What You’ll Need:

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); Salesforce experience is a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• A collaborative mindset and a passion for delivering exceptional client service.
• Proactive and independent work ethic.
• Advanced written and verbal communication skills.
• Proficient in Salesforce (preferred).
• Exceptional organizational and prioritization skills in a fast-paced setting.
• Tech savvy with the ability to learn new systems quickly.
• Comfortable handling high volume.
• Outstanding interpersonal skills and the ability to collaborate effectively.
• Previous experience or understanding of media sales is beneficial.
• Strong attention to detail.

Compensation: Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$17.70 - $22.12

Location: VIRTUAL, VA

Position Type: Regular Time Type: Full time Pay Type: Hourly

Benefits:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our organization participates in E-Verify.

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